Systems Integration Service Technician

Dhpace; Tucson (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Job summary

Dhpace is seeking a Technician/Installer in Tucson, AZ, responsible for the installation of commercial electronic security systems, including access control and CCTV solutions. This role requires strong troubleshooting skills, a valid driver’s license, and a high school diploma.

The successful candidate will work Monday to Friday with the possibility of overtime, ensuring installations are completed efficiently and safely. We offer competitive compensation and comprehensive benefits including medical coverage and a 401(k) plan.

Qualifications

• 2–4 years of experience installing electronic security systems for commercial facilities.
• Valid driver’s license required.
• Strong troubleshooting skills to assess and address repair needs.

Responsibilities

• Install Access Control, CCTV, and Intrusion Detection Systems.
• Coordinate with customers and vendors for successful installations.
• Maintain a clean job site and manage truck inventory.

Skills

Troubleshooting

Electro/mechanical aptitude

Basic networking

Education

High School Diploma or GED

Job description

Technician/Installer – Tucson, AZ

This individual will be responsible for installation of commercial electronic security systems such as access control systems, CCTV/video monitoring, intrusion alarm systems, ID badge systems, intercoms/emergency phones, and parking control/turnstiles from start to finish. The role also includes interacting with customers, vendors, and other service providers to troubleshoot potential issues and discuss technological trends.

Job Responsibilities

• Installation of Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems
• Interact with Customers, Vendors, and other Contractors on-site to coordinate successful installations
• Drive to the jobsites per manager instruction, assess installation or repair needs and complete repair to customer satisfaction
• Consistently seek and promote business opportunities for service, sales, and preventative maintenance contracts; acquire knowledge of all products
• Maintain a safe working environment and ensure the job site is cleaned and free of debris after work
• Complete job tickets and timesheets in a timely manner; ensure all tickets are processed and timesheets reach payroll before cut-off
• Collect cash on delivery when applicable; notify management if there are collection issues or scope changes
• Maintain truck inventory and possess knowledge of parts, part numbers and descriptions
• Perform other duties as assigned by Manager

Standard Work Hours

Monday – Friday, 7:00 AM – 4:00 PM with willingness to work overtime, weekends, or emergency on-call rotations. Start and end times may vary based on business needs, including potential shifts starting as early as 5:00 AM.

Job Requirements

• 2–4 years of experience installing electronic security systems for commercial facilities (preferred)
• High School Diploma or GED
• Valid driver’s license
• Strong troubleshooting skills
• Electro/mechanical aptitude
• Understanding of relay logic
• Basic networking skills

What We Offer

• Comprehensive medical, dental, and vision coverage – available the first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Equal Opportunity Employer; protected veterans; individuals with disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)