Systems Integration Service Technician

Dhpace; Tempe (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off and holidays

401(k) with employer match

Company-paid life and disability insurance

Job summary

Dhpace in Tempe, AZ, is seeking an Integrated Security Solutions Service Technician to manage service for Commercial Integrated Security Systems, including Electronic Access Control and CCTV. The ideal candidate should have at least 2 years of experience in video surveillance, possess a valid driver’s license, and demonstrate strong troubleshooting and customer service skills.

This position offers comprehensive benefits, including medical, dental, vision, and paid time off from the first month of employment. Join our team to play a crucial role in ensuring the security of our clients.

Qualifications

• Minimum of 2 years in video surveillance and camera systems preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills and communication skills.

Responsibilities

• Service systems including Access Control, CCTV, and Intrusion Detection.
• Collaborate with customers, vendors, and subcontractors for installations.
• Provide customer training and handle on-site assessments.

Skills

Video surveillance

Troubleshooting

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Integrated Security Solutions Service Technician – Tempe, AZ

We are considering experienced applicants only. In this position, you will be responsible for the service of Commercial Integrated Security Systems such as Electronic Access Control Systems, CCTV/Video Monitoring, and Intrusion Alarm Systems.

Job Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.
• Other duties as assigned.

Job Requirements

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month.
• Generous paid time off plus paid holidays and floating holidays.
• Company-paid life insurance, short-term disability, and long-term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)