Systems Engineer

Nelson Mullins; Columbia (SC); On-site; USD 68,000 - 98,000; Full time

Job summary

Nelson Mullins in Columbia, SC seeks a Systems Engineer to support a busy corporate IT team, delivering tier 1 troubleshooting, system deployment, and hands-on support for on-premises and cloud infrastructure.

The role requires an associate degree in IT or CS, CompTIA A+, Windows OS knowledge, basic networking, strong communication, and willingness to travel; Cisco CCNA is a plus, and experience in a professional services or corporate IT environment is valued.

Qualifications

• Associates degree in information technology, computer science or related discipline.
• CompTIA A+ certification required.
• Working knowledge of Windows operating systems and basic networking concepts.
• Strong analytical, problem-solving and organizational skills.
• Excellent verbal and written communication skills; ability to travel as required.

Responsibilities

• Respond to and resolve Help Desk tickets, performing Tier 1 troubleshooting for network, server, workstation and application issues.
• Assist with installation, configuration and deployment of new systems and hardware; support routine maintenance and security patching.
• Participate in IT projects, including upgrades to infrastructure and cloud initiatives; provide hands-on support across on-premises and cloud platforms.
• Maintain documentation of systems, procedures and troubleshooting steps.
• Travel to firm offices as needed to support technology operations and projects.

Skills

Analytical thinking

Problem solving

Verbal & written communication

Team collaboration

Education

Associate degree in IT/Computer Science

CompTIA A+ certification

Tools

Windows OS

Active Directory

Azure

AWS

Cisco CCNA (preferred)

Job description

Overview

Nelson Mullins, an AmLaw 100 firm, is currently seeking a Systems Engineer with experience supporting corporate attorneys to provide an elevated level of administrative support and assistance to a busy team of corporate legal professionals in our Columbia office.

A Day in the Life

The System Engineer will respond to and resolve Help Desk tickets in accordance with established service levels and customer service standards while performing Tier 1 troubleshooting for network, server, workstation, and application-related issues. This role will assist with the installation, configuration, and deployment of new systems and hardware, as well as support routine system maintenance and security patching activities. The position will participate in a variety of IT projects, including infrastructure upgrades, cloud initiatives, and office construction or expansion efforts, while providing hands‑on technical support across on‑premises infrastructure, cloud platforms, and construction-related technology needs. Additional responsibilities include maintaining accurate documentation of systems, procedures, and troubleshooting processes and traveling to firm offices as needed to support technology operations and projects.

We Know You

The ideal candidate will have an associate's degree in information technology, Computer Science, or a related discipline, along with CompTIA A+ certification. Candidates should possess working knowledge of Windows operating systems and basic networking concepts, as well as strong analytical, problem-solving, and organizational skills. Effective verbal and written communication skills are essential. Candidates must also be able to lift and move equipment weighing up to 50 pounds and be willing and able to travel as required.

Preferred Qualifications

Cisco CCNA certification is preferred. Additional preferred qualifications include exposure to enterprise server environments, including Windows Server and Active Directory; familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services; and experience in a professional service, legal, or corporate IT environment. Candidates should also demonstrate an interest in continued professional growth and development within infrastructure and cloud technologies.

Who We Are

With more than 1,000 attorneys, policy advisors, e-discovery professionals and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, New York, Ohio, Pennsylvania, Tennessee, Texas, West Virginia, and throughout North Carolina and South Carolina, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.