Systems Applications SME & Implementation Lead

WESTconsin Credit Union; Menomonie (WI); Hybride; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Insurance

401(k) Contribution and Match

Paid Time Off Accrual

11 Paid Holidays

Hybrid work opportunity (Menomonie, WI

Résumé du poste

WESTconsin Credit Union is hiring for a role focused on configuring and optimizing enterprise systems to support member services and internal operations. You will work closely with business units to ensure systems meet strategic priorities and compliance requirements.

You’ll lead or participate in projects as a SME, implement advanced configurations, and map workflows for secure, efficient processes. Strong collaboration, documentation, and training skills are essential.

Qualifications

• Bachelor’s degree from a four-year college or university and four years of related experience, or an equivalent combination.

Responsabilités

• Understands the credit union’s strategic direction and ensures systems configuration aligns with WESTconsin’s priorities.
• Partners with business unit leaders to configure systems to support their requirements.
• Tracks and manages documents in the electronic document management system; designs metadata, workflows, and tags for staff.
• Leads or participates in projects as SME for system applications and implements advanced configurations for efficient processes.
• Accepts document delivery, maps fields for efficiency, implements workflows, tests live environments, and communicates changes to users.
• Performs navigation configuration, script implementation, and database configuration in system environments; assists other units with changes.
• Recommends and implements system configurations that ensure data security and integrity in line with policies and audits.
• Collaborates with third parties for issue resolution, testing, implementation, and enhancements.
• Provides after-hours support for upgrades, patches, or investigations.
• Manages multiple projects and shifts priorities to meet deadlines.
• Delivers training using adult learning principles and change management techniques.

Formation

Bachelor’s degree + 4 years experience

Description du poste

WESTconsin Credit Union is hiring for a role focused on configuring and optimizing enterprise systems to support member services and internal operations. You will work closely with business units to ensure systems meet strategic priorities and compliance requirements.

You’ll lead or participate in projects as a SME, implement advanced configurations, and map workflows for secure, efficient processes. Strong collaboration, documentation, and training skills are essential.