Core Systems Manager — Banking IT & Process Optimization

Nusenda-Credit-Union; Albuquerque (NM); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health and wellness options

401(k) matching

Professional development

Tuition assistance

Job summary

Nusenda Credit Union is seeking a Core Systems Manager to lead the day-to-day operations of the core financial system, ECM, eDocument, LO/LOS, and related platforms. You will guide a team, ensure system availability, performance, and data integrity while driving improvements for member experience and operational efficiency.

Responsibilities include coordinating ITIL-aligned changes, monitoring batch processes and integrations, and partnering with business and technology stakeholders to implement

Qualifications

• Five to eight years of similar or related experience.
• Bachelor's Degree in Business, Information Technology or Computer Science preferred.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Oversee daily activity of Core System departments, assign duties, monitor workload and priorities.
• Administer core financial system, batch processing, integrations and system monitoring for stability.
• Provide after-hours or on-call support to ensure service continuity.
• Maintain data integrity and processing accuracy with ITIL-aligned incident resolution.
• Coordinate updates, testing, change control, and releases with stakeholders.

Skills

Analytical skills

Problem solving

Communication

Leadership

Team coaching

Education

Bachelor's degree in Business/IT/CS

Tools

MS Office

ITIL

Job description

Nusenda Credit Union is seeking a Core Systems Manager to lead the day-to-day operations of the core financial system, ECM, eDocument, LO/LOS, and related platforms. You will guide a team, ensure system availability, performance, and data integrity while driving improvements for member experience and operational efficiency.

Responsibilities include coordinating ITIL-aligned changes, monitoring batch processes and integrations, and partnering with business and technology stakeholders to implement