Hybrid Systems Applications Analyst

WESTconsin Credit Union; Menomonie (WI); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off Accrual

11 Paid Holidays

Hybrid work opportunity

Job summary

WESTconsin Credit Union is seeking a systems-focused professional to align document management and system configurations with its strategic priorities. You will partner with business leaders, manage EDMS workflows, and serve as an SME across system applications to optimize processes for staff and members.

You will accept documents, map fields, test environments, and implement changes while ensuring data security and compliance.

Qualifications

• Bachelor’s degree from four-year college or university and four years of related experience; or an equivalent combination of education and related experience.
• Ability to make sound business decisions with consideration to end users, regulation or compliance requirements, and member experience

Responsibilities

• Understands the credit union’s strategic direction and ensures systems configuration and processes continue to align with WESTconsin’s strategic priorities.
• Partners with business unit leaders to ensure the systems are configured to support their requirements.
• Tracks and manages documents within the electronic document management system; designs the system, assigns metadata, develops workflows and creates tags for credit union staff.
• Leads or participates in projects and process improvements as a Subject Matter Expert (SME) for system applications and implements advanced configurations in support of efficient processes for our employees and members.
• Accepts delivery of documents, maps fields for efficiency, implements workflows, tests live production environments, and communicates changes to users.
• Completes navigation configuration, script implementation, and database configuration in system application environments. Assists other business units as applicable with these changes.
• Recommends and implements system configurations that ensure data security and integrity, while in compliance with policies, procedures, and internal and external assessments and audits.
• Partners with third parties for issue resolution, system testing, product implementation, and system enhancements.
• Provides afterhours support as needed for system upgrades, patches, or issue investigation.
• Manages multiple projects concurrently and shifts priorities as required to meet business requirements and deadlines.
• Delivers training using appropriate adult learning principles, instructional methods, and change management techniques. Identifies and accommodates, where possible, special training needs

Skills

Project management

System configuration

Training delivery

Change management

Stakeholder collaboration

Education

Bachelor’s degree

Tools

Electronic document management system

Job description

WESTconsin Credit Union is seeking a systems-focused professional to align document management and system configurations with its strategic priorities. You will partner with business leaders, manage EDMS workflows, and serve as an SME across system applications to optimize processes for staff and members.

You will accept documents, map fields, test environments, and implement changes while ensuring data security and compliance.