Systems Analyst

Cleveland State University

Cleveland (OH)

On-site

USD 60,000 - 85,000

Full time

5 days ago

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Job summary

Cleveland State University’s Registrar's Office seeks a Systems Analyst to develop and maintain student administrative systems supporting Enrollment Management and Student Success. You will analyze business needs, design and enhance EMSS applications, document processes, and manage projects.

Training sessions may be developed and delivered as needed. The role requires collaboration with cross-functional teams, strong problem-solving skills, and the ability to adapt to changing requirements in a

Qualifications

Bachelor’s degree required in computer science, business, information technology, or related fields.
Four years’ experience with system support and analysis using enterprise-level administrative systems.
Four years’ experience with student administration application systems.
Two years’ experience with report development tools and SQL programming
Experience with client-server and web-based systems and SQL query development.

Responsibilities

Develop and maintain EMSS student administrative systems.
Perform system analysis, design, development, and enhancement of EMSS.
Provide guidance and monitoring of EMSS communications.
Develop and conduct training sessions for users.
Perform other functionally related duties as assigned.

Skills

Communication skills

Analytical thinking

Project management

Training capability

MS Office Suite

Education

Bachelor’s degree in computer science, business, information technology, or related fields

Master’s degree in computer science, information technology, business or related field

Tools

SQL

report development tools

PeopleSoft

OnBase

Starfish

Job description

Systems Analyst

Category: Administrative and Professional

Salary Grade: 06T

Salary Plan: Professional Staff - SEIU

Department: Registrar's Office

Location: Main Campus

Full-Time Position

Hours per week: 40

Work Schedule: Typically Monday-Friday, Generally 8:00 am-5:00 pm.

FTE: 1.0

Requisition Number: PT0703985S

Job Summary: Responsible for the functional development and daily maintenance of student administrative systems supporting Enrollment Management and Student Success (EMSS). Responsibilities include functional problem solving, system analysis and design, development and enhancement of new or existing systems, documentation, project management, business practice analysis, and planning. Assignments involve development, modification and day to day maintenance of existing EMSS systems/applications and providing guidance and monitoring of EMSS communications. Develops and/or conducts training sessions. Performs other functionally related duties as assigned.

Minimum Qualifications

Bachelor’s degree, preferably in computer science, business, information technology, or related fields.
Four (4) years’ experience system support and analysis using enterprise-level administrative systems.
Four (4) years’ experience working with student administration application systems.
Two (2) years’ experience working with report development tools and developing code in relational databases and SQL programming
Experience with business systems including client server and web-based systems Windows based operating systems and SQL query development.
Ability to work flexible hours as required.

Preferred Qualifications

Master’s degree in computer science, information technology, business or a related field.
Experience with enterprise-level student administration system, i.e., PeopleSoft, CRM, and application administration system, i.e., SLATE, document management system, i.e., OnBase, student success platform, i.e., Starfish.
Experience with enrollment management and student success functions, i.e., admission, records, financial aid, student support.

Knowledge, Skills, and Abilities (KSAs)

General knowledge of higher education systems and practices.
Effective written and verbal communication skills.
Ability to maintain a high degree of professionalism in dealing with user areas by promoting a friendly, cooperative attitude in addressing their information needs.
Ability to support, organize and contribute to large scale projects supporting enrollment management.
Ability to perform effective knowledge transfer and training.
Ability to communicate effectively with all student populations.
Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Posting Dates