Systems Administrator, University Advancement

Cleveland State University; Ohio; Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Cleveland State University in Cleveland, OH, seeks a Systems Administrator for University Advancement. The role supports the CRM (Slate), maintains system documentation, and develops reports for stakeholders.

You will work with Advancement Services to establish policies for CRM data usage and provide training as needed. The position requires a bachelor’s degree in IT/CS or related field, plus 4 years of CRM experience including SQL/HTML/CSS, with master’s degree preferred.

Formación

• Bachelor’s degree in IT, CS, information management or related field.
• Four years of work experience with CRM systems; SQL, HTML, CSS required.
• Master’s degree in IT, information management or related field preferred.
• Experience with PeopleSoft ERP preferred.
• Excellent analytical and programming skills.

Responsabilidades

• Performs technical and data support for CRM (Slate) to facilitate access and use of the system.
• Maintains CRM technical documentation and related technologies.
• Develops reports and improves reporting capabilities for stakeholders.
• Collaborates to develop policies for CRM data utilization.
• Performs other functionally related duties as assigned.

Conocimientos

SQL

HTML

CSS

Communication skills

Analytical thinking

Educación

Bachelor’s degree in IT/CS/Information Management

Master’s degree in IT/Information Management (preferred)

Herramientas

Slate (CRM)

PeopleSoft ERP

Microsoft Office

Descripción del empleo

Systems Administrator, University Advancement

Posting Details

Business Title | Systems Administrator, University Advancement

Posting Category | Administrative Support/Clerical

Salary Grade | 05T

Salary Plan | Professional Staff - SEIU

Hiring Range /Pay Rate |

Department | Advancement Services

Department Description |

Position Location | Main Campus

FTE | 1.0

Job Summary

Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data. Performs other functionally related duties as assigned.

Minimum Qualifications

Bachelor’s degree preferably in information technology, computer science, information management or related field.Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS).

Preferred Qualifications

Master’s degree in information technology, computer science, information management or related field.Previous experience with advancement CRM.Working knowledge of institutional information requirements in a higher education setting.Project leadership experience in information systems.Experience working with an enterprise resource planning (ERP) system, i.e., PeopleSoft.

Knowledge, Skills, and Abilities (KSAs)

Ability to analyze and debug basic computer-related problems.Working knowledge of multi-domain systems and enterprise-wide information systems.Effective written and verbal communication skills, organizational skills, and decision-making abilities.Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment.Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint.Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.Excellent analytical and programming skills.

Requisition Number | PT0703912S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting) |

Hours per week | 40

Work Schedule | Typically Monday- Friday, usually 8:00am- 5:00 pm.

Full Time/Part Time | Full Time

Posted Date | 07/16/2026

Close Date/Application Deadline |

Open Until Filled | No

Review Begins | 07/23/2026

Tentative Start Date |

Supplemental Questions

1. * Are you a current, internal SEIU applicant/team member?
   • Yes
   • No
2. * Do you have Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS)?
   • Yes
   • No
3. * Do you have a Bachelor’s degree preferably in information technology, computer science, information management or related field?
   • Yes
   • No
4. * How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • CSU Website
   • Other
5. If you selected 'Public Job Posting" or "Other" please provide source. (Open Ended Question)
6. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at [phone] if you need accommodation.
   • Yes
   • No
7. * Are you able to perform the essential functions of this position with or without reasonable accommodation?
   • Yes
   • No

Application Documents

Required Documents

1. Resume

Optional Documents

1. Cover Letter/Letter of Application