Undergraduate Student Assistant, Office of Student Services

Ohiouniversityjobs

Ironton (OH)

On-site

USD 16,531 - 22,041

Part time

14 days+

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Benefits offered by this job

Flexible scheduling

Part-Time employment

Job summary

Ohio University is seeking an Undergraduate Student Assistant for the Office of Student Services. The role serves as the first point of contact, handling front-office tasks, answering inquiries, and supporting staff with routine operations.

The position requires current enrollment and strong communication skills. Hours are flexible within normal business hours, with duties including scheduling, data entry, and event support. Pay is hourly based on the university student employee pay scale.

Qualifications

Enrolled Ohio University student in good academic standing.
Strong interpersonal and communication skills.
Dependable, punctual, and professional in appearance and conduct.
Ability to handle confidential information appropriately.
Basic knowledge of office software (Microsoft Office, Outlook, Teams).

Responsibilities

Greet and assist students, visitors, and staff in person, by phone, and via email.
Answer general questions regarding campus resources, events, and services.
Direct inquiries to appropriate staff members or departments.
Schedule appointments and maintain office calendars as needed.
File, scan, and organize documents; assist with mail and deliveries.
Help prepare materials for orientations, events, and workshops.
Update and maintain bulletin boards and information displays.
Assist with data entry, record keeping, and other clerical duties.
Support Enrollment Management, Testing Services, and Student Engagement activities as needed.
Cross-trained in all operations of the Office of Student Services.

Skills

Interpersonal skills

Communication skills

Confidentiality

Microsoft Office

Teamwork

Tools

Microsoft Office

Outlook

Teams

Job description

Undergraduate Student Assistant, Office of Student Services

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Posting Number 20161680

Business Title Undergraduate Student Assistant, Office of Student Services

Posting will remain open until it is filled.

STD Department Summary

The Undergraduate Student Assistant serves as the first point of contact for the Office of Student Services. This position provides general office and customer service support, assisting students, faculty, staff, and visitors in a professional and welcoming manner. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to maintain confidentiality while working in a fast-paced environment.

Primary Responsibilities:

Greet and assist students, visitors, and staff in person, by phone, and via email
Answer general questions related to campus resources, events, and services
Direct inquiries to appropriate staff members or departments
Schedule appointments and maintain office calendars as needed
File, scan, and organize documents; assist with mail and deliveries
Help prepare materials for orientations, events, and workshops
Update and maintain bulletin boards and information displays
Assist with data entry, record keeping, and other clerical duties
Assist with Enrollment Management, Testing Services, and Student Engagement activities as needed
Support special projects and campus events coordinated through Student Services; and other duties as assigned
Maintain a clean and organized front office environment
Cross-trained in all operations of the Office of Student Services

Required Qualifications:

Must be a currently enrolled Ohio University student in good academic standing
Strong interpersonal and communication skills
Dependable, punctual, and professional in appearance and conduct
Ability to handle confidential information appropriately
Basic computer skills (Microsoft Office, Outlook, Teams, etc.)
Ability to work independently and as part of a team

Job Profile Duties/essential functions may include, but not be limited to, the following: Provides administrative support in an office setting, including tasks such as answering phones and emails, responding to customer inquiries, writing communications, and supporting staff with day-to-day operations. Level Summary Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments. Supervisory Responsibilities: Limited supervisory responsibilities. May supervise other student workers. Fiscal Responsibilities: No budgetary responsibility. Problem Solving: Addresses routine, well-defined problems under supervision. Independence of Action: Works under close supervision. Communication and Collaboration: Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.

Minimum Qualifications

Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications

Prior customer service or office experience

Working Condition/Physical Demands: This role is primarily desk-based and involves extensive use of desktop computers.

Department STHRN Administrative Support Pay Rate: Hourly rate based on university student employment pay scale.

FLSA Status: Non-Exempt

Posting Open Date 11/12/2025

Posting End Date 12/12/2027

Job Category: Student

Hourly Planning Unit Regional Higher Education

Work Schedule: Flexible scheduling during normal business hours (Monday–Friday, 8:00 a.m.–5:00 p.m.)

Hours arranged around class schedule Campus Southern

Applicants may contact this person if they have questions about this position. Robert Pleasant, pleasanr@ohio.edu, 740.533.4600

Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Employment Type: Part-Time. Job Level: STUDENT. Job Family: Student. Hourly Employee. Job Sub Family: Student Office Assistant.

Clery Act Annual Safety and Fire Report Clery Act Statistics To view the Clery Act Annual Safety and Fire Report Click Here !

Applicant Documents

Required Documents