Registrar Services Specialist

Cleveland State University; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Cleveland State University Engaged Learning is seeking a Registrar/Student Records Associate to respond to and process student record update requests and to manage assigned system production jobs.

You will support graduation, commencement, degree audit and related activities while coordinating scheduling and curricular changes. Strong communication and proficiency with Word, Excel, Outlook and Teams are essential.

Qualifications

• Bachelor’s degree required; preferred fields include business, IT, liberal arts, social science, or related fields.
• One (1) year of experience with student records processing and maintenance in higher education.

Responsibilities

• Responds to and processes student record update requests.
• Manages assigned system production jobs and supports graduation, commencement, degree audit, and petitions activities.
• Assists in scheduling coordination and curricular change processes.
• Communicates effectively with internal and external customers; uses MS Word, Excel, Outlook and Teams.

Skills

Student records

Communication

Interpersonal skills

MS Office

Education

Bachelor's degree

Tools

PeopleSoft

OnBase

Job description

Cleveland State University Engaged Learning

Responds to and processes student record update requests. Responsible for process management of assigned system production jobs. Supports graduation, commencement, degree audit and University Petitions Committee activities. Assists in coordination of scheduling and curricular change processes. Interacts professionally with all internal and external customers using strong interpersonal skills. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree, preferably in business, information technology, liberal arts, social science, or related fields.
• One (1) year of experience with student records processing and maintenance in a higher education setting.
• Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education

Preferred Qualifications

• Experience with enterprise-level student administration systems, e.g. PeopleSoft
• Experience with document management systems, e.g. OnBase.
• Experience in a registrar’s office or office with similar student records practices.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of higher education administration and student records practices.
• Ability to develop and remain current with the knowledge and skills required to perform a full range of registrar processing functions.
• Ability to communicate effectively with various populations.
• Excellent verbal and written communication.
• Ability to utilize a variety of computer software programs.
• Proficient in Word, Excel, Outlook and Teams.

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Typically Monday-Friday, generally 8:00 am-5:00 pm.

Full Time/Part Time

Full Time/Part Time Full Time

Close Date/Application Deadline

Open Until Filled Yes