Project Manager, Enterprise Systems Training & Transition

Cleveland State University; Cleveland (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Supports Cleveland State University’s enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions.

Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge

Qualifications

• Bachelor’s degree preferably in education, business, information systems, communications, or related field.
• Four (4) years of professional experience in major system implementations.
• Project management experience preferably in a mid-sized to large organization.
• Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.
• Experience coordinating projects or programs involving multiple stakeholders.

Responsibilities

• Supports CSU’s enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems.
• Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions.
• Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems.
• Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness.

Skills

ERP systems

Presentation skills

Communication skills

Organizational skills

Project coordination

Stakeholder management

Education

Bachelor’s degree

Master’s degree

Job description

Cleveland State University
Engaged Learning

Posting Details

Business Title | Project Manager, Enterprise Systems Training & Transition

Posting Category | IT/Technology

Salary Grade | 08T

Salary Plan | Professional Staff - SEIU

Hiring Range /Pay Rate |

Department | Information Services & Technol

Department Description |

Position Location | Main Campus

FTE | 1.0

Job Summary

Supports Cleveland State University’s (CSU) enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions. Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems. Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness. Performs other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferably in education, business, information systems, communications, or related field.
• Four (4) years of professional experience in major system implementations.
• Project management experience preferably in a mid-sized to large organization.
• Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.
• Experience coordinating projects or programs involving multiple stakeholders.

Preferred Qualifications

• Master’s degree in education, organizational development, instructional design, business, or related field.
• Experience supporting ERP systems.
• Experience with organizational change management initiatives.
• Experience developing multimedia and online learning content.
• Experience in higher education.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of ERP systems.
• Strong presentation and facilitation skills.
• Strong written and verbal communication and content development skills.
• Strong organizational and project coordination skills.
• Ability to communicate technical concepts in business-friendly language.
• Ability to build collaborative relationships across departments.
• Ability to assess training needs and evaluate learning effectiveness.
• Ability to manage multiple priorities and deadlines.
• Ability to support organizational readiness and user adoption efforts.
• Commitment to customer service and continuous improvement.

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Employment Details

Hours per week | 40

Work Schedule |

Full Time/Part Time | Full Time

Posted Date | 09/28/2026

Close Date/Application Deadline |

Open Until Filled | Yes

Review Begins | 10/09/2026

Tentative Start Date |

Requisition Number | PT0703968S