Systems Administrator I — Healthcare IT Support & Impact

Mychn; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

MyCHN (My Community Health Network) in Houston seeks a Systems Administrator I to keep our technology infrastructure running smoothly and support staff delivering patient care.

You will troubleshoot hardware, software, and network issues, manage email access, and assist with IT projects. The role emphasizes cybersecurity, multitasking, and strong customer service in a caring nonprofit environment.

Qualifications

• High school diploma or GED required.
• Experience in a professional environment.
• Knowledge of Windows OS and basic network support.
• Understanding of cybersecurity best practices.
• Strong problem solving and customer service skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with help desk ticketing systems or willingness to learn.

Responsibilities

• Troubleshoot hardware, software, and network issues.
• Provide support for desktops, laptops, printers, and IT equipment.
• Maintain email services and user access.
• Document, track, and resolve tickets promptly.
• Install, update, and maintain software applications.
• Manage antivirus protection and system updates.
• Support IT asset tracking and inventory management.
• Assist with ongoing technology initiatives and projects.

Skills

Windows OS knowledge

Basic network support

Cybersecurity basics

Problem solving

Communication skills

Customer service

Multitasking

Help desk experience

Education

High school diploma or GED

Tools

Help desk ticketing systems

Job description

MyCHN (My Community Health Network) in Houston seeks a Systems Administrator I to keep our technology infrastructure running smoothly and support staff delivering patient care.

You will troubleshoot hardware, software, and network issues, manage email access, and assist with IT projects. The role emphasizes cybersecurity, multitasking, and strong customer service in a caring nonprofit environment.