System Administrator I

Mychn; Houston (TX); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

MyCHN (My Community Health Network) in Houston seeks a Systems Administrator I to keep our technology infrastructure running smoothly and support staff delivering patient care.

You will troubleshoot hardware, software, and network issues, manage email access, and assist with IT projects. The role emphasizes cybersecurity, multitasking, and strong customer service in a caring nonprofit environment.

Formación

• High school diploma or GED required.
• Experience in a professional environment.
• Knowledge of Windows OS and basic network support.
• Understanding of cybersecurity best practices.
• Strong problem solving and customer service skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with help desk ticketing systems or willingness to learn.

Responsabilidades

• Troubleshoot hardware, software, and network issues.
• Provide support for desktops, laptops, printers, and IT equipment.
• Maintain email services and user access.
• Document, track, and resolve tickets promptly.
• Install, update, and maintain software applications.
• Manage antivirus protection and system updates.
• Support IT asset tracking and inventory management.
• Assist with ongoing technology initiatives and projects.

Conocimientos

Windows OS knowledge

Basic network support

Cybersecurity basics

Problem solving

Communication skills

Customer service

Multitasking

Help desk experience

Educación

High school diploma or GED

Herramientas

Help desk ticketing systems

Descripción del empleo

Join MyCHN as a Systems Administrator I

At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care.

Why You'll Love Working Here

• Mission-driven, community-focused organization
• Supportive, team-based culture
• Opportunities for career growth and development
• The chance to make a real impact in underserved communities

What You'll Do & Bring

As a Systems Administrator I, you'll help keep MyCHN's technology infrastructure running smoothly, supporting staff with the tools and systems they need to deliver exceptional patient care.

Key Responsibilities

• Troubleshoot hardware, software, and network-related issues
• Provide support for desktops, laptops, printers, and other IT equipment
• Maintain email services and user access
• Document, track, and resolve support tickets in a timely manner
• Install, update, and maintain software applications
• Manage antivirus protection and system updates
• Support IT asset tracking and inventory management
• Assist with ongoing technology initiatives and projects

What You Bring

• High school diploma or GED
• Experience working in a professional or organizational environment
• Knowledge of Windows operating systems and basic network support
• Understanding of cybersecurity best practices and system maintenance
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with help desk ticketing systems or a willingness to learn

Preferred

• A+ or Network+ Certification
• Healthcare industry experience
• Knowledge of customer service standards and procedures

Ready to Make a Difference?

Join a compassionate, fast-paced team where your technical expertise helps power quality patient care.