System Support Specialist I - Medical Imaging Systems (Radiology) (Fully Remote)

Intelerad; United States; Remote; USD 65,000 - 80,000; Full time

Job summary

Intelerad is seeking a technical support specialist to maintain radiology IT systems and ensure high availability of RIS, PACS, and VNA. You will work with radiologists and technologists to diagnose issues and optimize workflows.

The role emphasizes collaboration across IT and clinical teams, with emphasis on interoperability using DICOM, HL7, and IHE standards to maintain seamless integration with EHRs.

Qualifications

• Experience supporting radiology IT systems (RIS, PACS, VNA) is preferred.
• Familiarity with healthcare interoperability standards (DICOM, HL7, IHE) is a plus.

Responsibilities

• Deliver technical support and troubleshooting for radiology IT systems including RIS, PACS, and VNA.
• Collaborate with radiologists and technologists to diagnose issues and streamline workflows.
• Support interoperability between imaging systems and EHRs using DICOM, HL7, and IHE standards.

Job description

• Deliver technical support and troubleshooting for radiology IT systems including RIS, PACS, and Vendor Neutral Archives (VNA), ensuring system availability and performance.
• Collaborate with clinical and IT stakeholders, including radiologists and technologists, to diagnose system issues, streamline workflows, and implement solutions.
• Support healthcare interoperability standards including DICOM, HL7, and IHE to maintain seamless integration between imaging systems and electronic health records.