Swim School Front Desk & Customer Experience Associate

Goldfish Swim School - Sarpy County; Papillion (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Flexible schedule

On-the-job training

Culture-driven company

Employee recognition programs

Job summary

Goldfish Swim School is seeking a front desk representative in Papillion, NE. You will greet members, assist with scheduling and billing, and promote memberships while delivering outstanding customer service.

Ideal candidates are energetic, highly organized, and able to work with minimal supervision. Training is provided, and the role supports a positive, family-friendly environment at our Sarpy County location.

Qualifications

• Ability to work with customers and provide friendly service.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Energetic and proactive, with a can-do attitude.
• Self-motivated and able to work with limited supervision.
• Must be 19 years or older and pass background checks.

Responsibilities

• Deliver WOW! customer service to Goldfish Swim School members.
• Assist with class scheduling and billing; handle face-to-face, phone, and email inquiries.
• Promote and sell new memberships in a sales-oriented role.
• Maintain cleanliness and upkeep of the facility; ensure supplies are stocked.

Skills

Customer service

Communication

Organizational skills

High energy

Self starter

Team player

Background check ready

Job description

Goldfish Swim School is seeking a front desk representative in Papillion, NE. You will greet members, assist with scheduling and billing, and promote memberships while delivering outstanding customer service.

Ideal candidates are energetic, highly organized, and able to work with minimal supervision. Training is provided, and the role supports a positive, family-friendly environment at our Sarpy County location.