Front Desk & Sales Associate: Enrollment Champion

Goldfish Swim School; Garden City (KS); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to be the welcoming face of our location in Garden City. You’ll greet families, answer inquiries, and guide them through enrollment while promoting merchandise and services.

Ideal candidates are natural communicators with customer service or administrative experience, comfortable learning our software, and able to work evenings and weekends. CPR/First Aid/AED certifications are required through Goldfish Swim School.

Qualifications

• Natural communicator able to engage families in person and on the phone.
• Will be trained on our software systems.
• Organized, dependable, and proactive in completing tasks.
• Previous customer service or administrative experience preferred.
• Basic computer skills.
• CPR, First Aid, and AED certifications required through Goldfish Swim School.
• Available for evening and weekend shifts.

Responsabilités

• Greet members and families at check-in and ensure welcome.
• Answer phones, respond to inquiries, and conduct outbound sales calls.
• Guide families through enrollment and registrations.
• Handle customer concerns professionally and provide solutions.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues.
• Maintain a clean, organized front desk and lobby.
• Enforce safety rules and administer first aid when necessary.

Connaissances

Communication

Customer service

Administrative skills

Organization

CPR certification

First Aid training

AED training

Outils

CRM software

Description du poste

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to be the welcoming face of our location in Garden City. You’ll greet families, answer inquiries, and guide them through enrollment while promoting merchandise and services.

Ideal candidates are natural communicators with customer service or administrative experience, comfortable learning our software, and able to work evenings and weekends. CPR/First Aid/AED certifications are required through Goldfish Swim School.