Swim School Member Experience Specialist

Goldfish Swim School; Decatur (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid on-the-job training

Flexible scheduling

Culture driven company

Employee recognition programs

Job summary

Goldfish Swim School is seeking a friendly, energetic front desk representative in Decatur, IL. You will greet families, manage member interactions, and help with scheduling and billing in a fast-paced aquatic environment.

The role requires strong communication skills, a love for working with children, and the ability to contribute to a playful, safety-focused culture. A positive attitude and reliability are essential.

Qualifications

• Ability to work with children.
• Excellent communication and organizational skills.
• High energy and a positive, energetic approach.
• Strong work ethic and reliability.
• Must pass background examinations prior to training.

Responsibilities

• Provide WOW! Customer Service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.

Skills

Child-friendly

Communication

Energy

Work ethic

Background check

Job description

Goldfish Swim School is seeking a friendly, energetic front desk representative in Decatur, IL. You will greet families, manage member interactions, and help with scheduling and billing in a fast-paced aquatic environment.

The role requires strong communication skills, a love for working with children, and the ability to contribute to a playful, safety-focused culture. A positive attitude and reliability are essential.