Customer Service & Membership Sales Associate

Goldfish Swim School; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Dental insurance

Health insurance

Vision insurance

Weekly pay

Paid training

Flexible schedule

Employee discounts

Advancement opportunities

Training & development

Free food & snacks

Job summary

Goldfish Swim School is seeking a customer-focused team member to provide exceptional service at the front desk. You will assist with scheduling, billing, and memberships, while promoting our programs and driving sales in a friendly, fast-paced environment.

Join a culture that values teamwork, training, and career growth, with weekly pay, flexible scheduling, and benefits that support your well-being and development.

Qualifications

• High school diploma or GED required, some college preferred.
• Two years previous customer service and/or administrative office experience preferred.
• Intermediate level computer skills required using Word, Excel and other software systems.

Responsibilities

• Provide WOW customer service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.
• Conduct cold and warm calls to potential customers to promote memberships and services.
• Follow up with leads from inquiries, website sign-ups, and previous customers.
• Handle objections professionally and help customers understand the benefits of our programs.

Skills

Excellent communication

Organizational skills

Sales-driven mindset

Strong work ethic

Ability to work with children

Previous sales experience

Education

High school diploma or GED

Some college preferred

Tools

Word

Excel

Job description

Goldfish Swim School is seeking a customer-focused team member to provide exceptional service at the front desk. You will assist with scheduling, billing, and memberships, while promoting our programs and driving sales in a friendly, fast-paced environment.

Join a culture that values teamwork, training, and career growth, with weekly pay, flexible scheduling, and benefits that support your well-being and development.