Swim School Front Desk Concierge | Flexible Hours

SafeSplash Brands, LLC; Newington (CT); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Job summary

SafeSplashSwimLabs in Connecticut seeks a friendly Front Desk Associate to greet clients, manage check-ins, handle payments, schedule classes and events, and assist with retail sales.

The role requires a positive, professional demeanor, strong customer service, basic MS Office, flexible evenings and weekends, and a willingness to support fundraising and donations.

Qualifications

• Experience in customer-facing roles with a focus on hospitality.
• Ability to schedule classes and manage appointments.
• Familiarity with retail sales and product information.

Responsibilities

• Greet clients and visitors and direct them appropriately.
• Maintain client accounts, process payments, and schedule classes.
• Assist with retail merchandise and track donations to non-profits.
• Promote and participate in events and keep communications updated in lobby.

Skills

Customer service

Scheduling

Retail sales

Microsoft Office

Team player

Tools

Microsoft Suite

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplashSwimLabs

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Prepares and tracks donations to non-profit organizations
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified