Front Desk & Swim Instructor - Flexible Hours, Growth

Swimlabs Swim School; Newington (CT); Hybrid; USD 14,000 - 20,000; Full time

Benefits offered by this job

Competitive pay based on experience

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Job summary

SafeSplashSwimLabs in Connecticut is seeking a Front Desk Associate to warmly greet clients, direct visitors, and manage check-in. You'll record information, process payments, and schedule classes and appointments.

You will assist with retail sales, track donations to local non-profits, and help promote events while keeping communications visible in the lobby. A friendly, professional demeanor and customer-service focus are essential.

Qualifications

• Friendly, professional demeanor; strong customer-service focus.
• Experience with greeting and assisting clients in a service environment.
• Comfort with using spreadsheets and word processing software.

Responsibilities

• Greet clients and visitors by name, welcome them, and direct them appropriately.
• Record accurate and up-to-date client information; take payments; schedule classes and appointments.
• Assist clients with retail merchandise and manage sales.
• Prepare and track donations to non-profit organizations.
• Schedule, promote and participate in special events; keep client communications updated in lobby areas.

Skills

Customer service

Hospitality

Office software

Tools

Microsoft Office

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplashSwimLabs

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Prepares and tracks donations to non-profit organizations
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified