Front Desk Associate

SafeSplash Voorhees; Voorhees Township (NJ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive pay based on experience

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Job summary

SafeSplash Voorhees is seeking a Front Desk Associate to warmly greet guests, guide them through check-in, and direct visitors with a friendly, professional demeanor.

You will manage client accounts, process payments, schedule classes, assist with retail merchandise, and help prepare donations and events; a flexible schedule including some evenings and weekends is required to support our busy lobby.

Qualifications

• Exceptional customer service focus: deliver quality experience and handle escalations.
• Experience using spreadsheets and word processing software such as Microsoft Suite.
• Dependable and flexible schedule: evenings and weekends

Responsibilities

• Greet clients and visitors, directing them appropriately.
• Maintain client accounts, record information, process payments, and schedule classes/appointments.
• Assist clients with retail merchandise and manage sales.
• Prepare and track donations to non-profit organizations.
• Schedule, promote, and participate in events, keeping client communications updated.

Skills

Customer service

Microsoft Office

Scheduling

Cash handling

Tools

Microsoft Office Suite

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplash Voorhees!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintain client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assist clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Prepare and track donations to non-profit organizations
• Schedule, promote and participate in special events, and keep all client communications updated, and visibly posted in public areas of the lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends

Preferred qualifications:

• Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
• CPR & First Aid Certified