Front Desk AssociateSwim Instructor

SafeSplash+SwimLabs Newington; Newington (CT); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive pay based on experience

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Job summary

SafeSplashSwimLabs Newington is seeking a Front Desk Associate to warmly welcome clients, manage check-ins, and handle scheduling and payments. You’ll support retail sales and donation tracking while keeping communications up-to-date in lobby areas.

The role requires a friendly, professional demeanor and a flexible schedule that may include evenings and weekends to serve families and members of the community. Previous office or customer service experience is a plus.

Qualifications

• Experience using spreadsheets and word processing software such as Microsoft Suite.
• Happy and professional disposition; hospitable and caring.
• Dependable and flexible schedule: will be required to work some evenings and weekends.

Responsibilities

• Assist clients and visitors by greeting, welcoming, and directing them appropriately.
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments.
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales.
• Prepares and tracks donations to non-profit organizations; schedules, promotes and participates in special events, and keeps all client communications updated.

Skills

Customer service

Flexible schedule

Tools

Microsoft Office

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools

You may be our next great Front Desk Associate at SafeSplashSwimLabs

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Prepares and tracks donations to non-profit organizationsSchedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends

Preferred qualifications:

• Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
• CPR & First Aid Certified

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.