Swedish Speaking Client Relations Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package ( Flight

Airport transfer and hotel

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Job summary

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Client Relations Specialist to build strong relationships with Swedish-speaking clients and deliver top-tier support in a dynamic work environment.

You will engage via phone, email, and live chat, addressing inquiries, resolving issues, and recording interactions in the CRM system. Expect collaboration with the team and opportunities for upselling services in a growth-focused setting.

Qualifications

• Fluency in Swedish and English, written and spoken.
• Experience in client relations or customer support.
• Exceptional communication and interpersonal skills.
• Ability to multitask and prioritize in a dynamic environment.
• Familiarity with CRM software.

Responsibilities

• Communicate with Swedish-speaking clients via phone, email, and live chat to build relationships.
• Address inquiries about products and services with tailored assistance.
• Resolve client issues to maintain high satisfaction.
• Record all interactions in the CRM system for tracking.
• Collaborate with team to improve service delivery.
• Identify upsell or cross-sell opportunities.

Skills

Swedish language

English language

Customer service

Interpersonal skills

Tools

CRM software

Live chat tools

Job description

Patrique Mercier Recruitment FR is delighted to unveil a vacancy for a Swedish Speaking Client Relations Specialist. This position is perfect for individuals who excel in building client relationships and delivering top-tier support to Swedish-speaking customers in a vibrant work atmosphere.

Responsibilities

• Communicate with Swedish-speaking clients through various channels, including phone, email, and live chat, to foster and sustain positive relationships.
• Address inquiries about products and services while offering tailored assistance.
• Efficiently manage and resolve client issues to maintain a high level of customer satisfaction.
• Record all client interactions in the CRM system for thorough tracking and follow-up.
• Collaborate with team members to enhance service delivery and optimize client relations.
• Identify and pursue opportunities for upselling or cross-selling services to meet client needs.
• Stay informed about company offerings and industry trends to effectively inform clients.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Experience in client relations, customer support, or a comparable role is a plus.
• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities with a client-focused mentality.
• Capability to multitask and prioritize effectively in a dynamic environment.
• Familiarity with CRM software and standard computer applications.
• A genuine passion for building relationships and delivering exceptional client service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...