Swedish Speaking Corporate Customer Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

Fully paid relocation package (Flight,

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Corporate Customer Advisor for a United States-based position. The role emphasizes delivering exceptional service to corporate clients through phone, email, and live chat.

You will collaborate with sales and technical support, maintain client relationships, and document interactions using CRM and MS Office tools to improve service delivery. Fluency in Swedish and English is essential, with flexible hours as needed.

Qualifications

• Fluency in Swedish and English, both written and spoken.
• Experience in customer service, preferably in a corporate or B2B setting.
• Professional approach to corporate customer needs with strong communication.
• Excellent interpersonal skills and commitment to customer satisfaction.
• Familiarity with customer service applications and MS Office suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends if necessary.

Responsibilities

• Deliver top-tier support to Swedish-speaking corporate clients via phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information and service-related concerns.
• Build and maintain strong relationships with clients by addressing their needs with professionalism.
• Inform corporate customers about the company’s products and services to maximize their experience and satisfaction.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Collect and analyze client feedback to identify opportunities for service enhancement.

Skills

Swedish language fluency

English language fluency

Customer service

CRM software

MS Office

Problem solving

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Swedish Speaking Corporate Customer Advisor. This position is ideal for individuals who excel in providing outstanding customer service and are looking to contribute to a corporate team that prioritizes client satisfaction and engagement.

Responsibilities

• Deliver top-tier support to Swedish-speaking corporate clients via multiple communication channels including phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information, and service-related concerns.
• Build and maintain strong relationships with clients by addressing their needs with professionalism and efficiency.
• Inform corporate customers about the company’s products and services to maximize their experience and satisfaction.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and performance reporting.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Collect and analyze client feedback to identify opportunities for service enhancement.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Experience in customer service, preferably in a corporate or B2B setting.
• Understanding of corporate customer needs with a professional approach to service.
• Strong communication and interpersonal skills with a commitment to customer satisfaction.
• Familiarity with customer service applications, alongside proficiency in Microsoft Office Suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends if necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...