Surveillance Training & Operations Field Officer

University of Southern California; Glendale (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Tuition assistance

Health insurance

403b retirement plan with USC match

Job summary

University of Southern California is seeking a Surveillance Operations Field Training Officer to provide comprehensive training, oversight and mentorship to surveillance monitors. The role includes designing orientation programs, guiding new staff, and supporting daily operations to maintain campus safety.

Responsibilities cover training program development, evaluation of trainee performance, coordination with supervisors, and ensuring compliance with laws and USC policies.

Qualifications

• High School or equivalent, combined experience/education as substitute for minimum education.
• At least 2 years of related work experience.
• At least 1 year as a USC Surveillance Operations Monitor.
• Valid CA Driver's License required; DMV Pull Notice System participation.
• Expert-level knowledge of CCTV systems and alarm monitoring.
• Operator experience in CCTV, license plate recognition, access control and alarm monitoring programs.

Responsibilities

• Designs and conducts training programs for Surveillance Operations staff; updates training needs.
• Performs Surveillance Observation Monitor functions to support campus safety.
• Implements innovative instruction methods and develops training materials.
• Coordinates operational activities and documents training progress.
• Observes and documents training-related issues; ensures compliance with laws and safety standards.
• Encourages a workplace culture aligned with USC Ethics.

Skills

CCTV systems

Alarm monitoring

License plate recognition

Access control systems

Emergency response judgement

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Manitou

Genetec Security Desk

OnyxWorks

Job description

University of Southern California is seeking a Surveillance Operations Field Training Officer to provide comprehensive training, oversight and mentorship to surveillance monitors. The role includes designing orientation programs, guiding new staff, and supporting daily operations to maintain campus safety.

Responsibilities cover training program development, evaluation of trainee performance, coordination with supervisors, and ensuring compliance with laws and USC policies.