Surveillance Officer (Full Time)

Bally's Corporation; Kansas City (MO); On-site; USD 20,000 - 29,000; Full time

Job summary

Bally’s KC in Kansas City, MO is seeking a Surveillance Officer to monitor guest and team member activities across the casino and back-of-house areas.

You will record observations, report to authorities and management, and maintain strict confidentiality of sensitive information. The role requires attention to detail, strong analytical skills, and flexibility to work late nights, weekends, and holidays.

Qualifications

• Must read, write, and understand simple instructions.
• Knowledge of all casino table games and internal controls.
• MO Gaming License LEVEL 2 preferred.

Responsibilities

• Observe guest and team member activities across casino areas.
• Monitor for criminal activity and regulation violations.
• Record observations and report to officials.
• Maintain daily surveillance logs.
• Keep confidentiality of financial and security data.
• Ensure the safety and security of guests and staff.
• Operate surveillance systems and software.
• Write clear, concise reports with proper grammar.
• Adapt to rotating schedules including late nights, weekends, holidays.
• Understand and comply with Missouri Gaming Commission regulations.

Skills

Critical thinking

Confidentiality

Analytical

Communication

Detail oriented

Education

High School or better.

Tools

Surveillance software

Job description

• Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.
• Monitor activity for criminal activity, violation of Missouri Gaming Commission regulations, and/or violation of company policies and procedures.
• Appropriately record activities and report observations to company and Missouri Gaming Commission officials.
• Appropriately record surveillance activity in daily log.
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, market plans, and team member and patron information.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all guests and team members.
• Comply with all policies and procedures established by Bally’s KC and departmental management.
• Show proficiency in operating surveillance systems and related software.
• Exhibit strong analytical abilities to interpret surveillance footage and identify irregularities.
• Ability to write clear and concise reports using correct grammar and punctuation.
• Demonstrate exceptional observational skills with the ability to remain focused for extended periods.
• Knowledge of all table games and casino internal controls.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Exposure to variable temperatures, smoke, steam, and wet areas.
• The noise level in the work environment is usually somewhat loud.

Target Salary Range:

$18.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change any time with or without notice.

Qualifications

Skills

Preferred

Critical thinking

Advanced

Confidentiality

Advanced

Analytical

Advanced

Communication

Advanced

Detail Oriented

Advanced

Education

Preferred

High School or better.

Licenses & Certifications

Preferred

MO Gaming License LEVEL 2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.