Surgical Services Office Supervisor - Admin & Scheduling

AdventHealth; Ocala (FL); On-site; USD 27,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Ocala, FL is seeking a skilled medical office secretary to support the Surgical Services department. You will cover secretarial duties, supervise clerical staff, and coordinate scheduling and data entry while maintaining confidentiality.

Ideal candidates have 1+ year in a physician office or hospital setting, strong Word/Excel skills, and excellent communication. This role offers day shifts and a comprehensive benefits package.

Qualifications

• 1+ professional secretarial, physician office or hospital experience
• Supervisory experience (preferred)
• Proficient in Microsoft Word and Excel
• Must be able to type at least 25 wpm
• Excellent communication and interpersonal skills
• Knowledge of Medical Terminology

Responsibilities

• Performs other duties as requested to ensure efficient operation of Surgical Services, including covering duties of other secretarial roles within the department.
• Supervises clerical staff and ensures effective departmental operations, including ordering office supplies and maintaining equipment.
• Participates in the interviewing, hiring, and orientation process for clerical staff, ensuring appropriate staffing levels.
• Communicates professionally with customers, answering telephone calls promptly and responding to messages in a timely manner.
• Maintains good relationships with physicians, management, other departments, and staff.
• Evaluates and follows up on customer complaints, taking appropriate action to ensure positive outcomes and involving leadership as needed.
• Runs reports from the Surgery Information System to assist in maintaining department statistics and executes special projects as assigned.
• Oversees scheduling activities, assists scheduling staff with questions and conflicts, and ensures complete and timely data entry for patient charges.

Skills

English proficiency

Microsoft Word

Microsoft Excel

Typing 25 wpm

Communication

Medical terminology

Education

High School Diploma

Tools

PowerPoint

Surgery Computer Systems

Job description

AdventHealth in Ocala, FL is seeking a skilled medical office secretary to support the Surgical Services department. You will cover secretarial duties, supervise clerical staff, and coordinate scheduling and data entry while maintaining confidentiality.

Ideal candidates have 1+ year in a physician office or hospital setting, strong Word/Excel skills, and excellent communication. This role offers day shifts and a comprehensive benefits package.