Healthcare Front Desk Specialist - In-Office Admin

Concierge Home Care; Ocala (FL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

PTO

401(k) options

EAP

Pet insurance

Legal assistance

Employee referral bonuses

Health, dental, and vision insurance

HSA options

Mileage reimbursement

Company vehicle

Résumé du poste

Mobile Medical in Ocala, FL is seeking a Customer Service Specialist to support frontline operations in a busy in-office setting. You will handle calls, greet visitors, manage mail and supplies, and assist with front-desk duties while delivering compassionate, patient-centered care.

The role requires one year of medical office experience, strong communication skills, and proficiency with Microsoft Office. Monday–Friday, 8:00 AM–4:30 PM, in-office position with potential for growth.

Qualifications

• One year of medical office experience, including front-desk check-in/check-out.
• Prior authorization through Availity, UnitedHealthcare portal and CoverMyMeds.
• Ability to work in a high-call environment.
• Highly organized with strong multitasking and attention to detail.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office.

Responsabilités

• Provide general office support to ensure smooth operations.
• Answer and screen incoming calls, directing callers to the appropriate associate or voicemail.
• Greet and assist guests and visitors.
• Receive, sort, and forward incoming mail and publications.
• Sign for and distribute package deliveries.
• Order, stock, and distribute office supplies.

Connaissances

Medical office experience

Prior authorization experience

Call handling in high-volume

Strong organizational skills

Multitasking

Customer service

Microsoft Office

Some college

Formation

Some college

Outils

Microsoft Office

Description du poste

Mobile Medical in Ocala, FL is seeking a Customer Service Specialist to support frontline operations in a busy in-office setting. You will handle calls, greet visitors, manage mail and supplies, and assist with front-desk duties while delivering compassionate, patient-centered care.

The role requires one year of medical office experience, strong communication skills, and proficiency with Microsoft Office. Monday–Friday, 8:00 AM–4:30 PM, in-office position with potential for growth.