Medical Office Operations Supervisor

AdventHealth; Ocala (FL); On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Ocala, FL seeks an experienced health-system administrator to manage office operations, staffing and compliance. You will prepare data, coordinate evaluations, ensure HIPAA and regulatory adherence, and streamline workflows to support physicians and staff in delivering high-quality care.

Ideal candidates bring 2+ years in a medical management role, strong MS Office skills, and the ability to handle fast-paced environments while maintaining professional communication with patients

Qualifications

• Must be proficient with MS Outlook, Excel, Word, PowerPoint and the Internet.
• Must be proficient in the English language.
• Able to adapt to changes in the work environment and maintain strong communication.
• Excellent written, verbal and interpersonal skills and organizational abilities.
• Self-motivated with good time management and prioritization of tasks.
• Knowledge of TJC requirements and local, state, and federal regulations.
• Knowledge of ICD-10, CPT coding, CMS and Joint Commission indicators.
• Ability to greet patients and answer the telephone professionally.
• Ability to read, understand and follow written and oral instructions.
• Typing speed about 40 WPM and proficient in Microsoft tools.

Responsibilities

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares and presents timely employee evaluations and coordinates the completion of employee competencies.
• Prepares, updates, and tracks department schedules to ensure adequate staffing coverage, including on-call schedules.
• Interprets and enforces appropriate policies and procedures.
• Ensures staff compliance with HIPAA requirements and maintains medical records in compliance.
• Maintains updated Policies and Procedures manuals and ensures the office meets Safety and Infection Control standards.
• Acts as a liaison for patients and staff, responds to concerns, assists with physician credentialing, and provides reports and statistics.

Skills

MS Outlook

Excel

Word

PowerPoint

Communication

Teamwork

HIPAA compliance

Time management

English proficiency

Education

High School Diploma

Job description

AdventHealth in Ocala, FL seeks an experienced health-system administrator to manage office operations, staffing and compliance. You will prepare data, coordinate evaluations, ensure HIPAA and regulatory adherence, and streamline workflows to support physicians and staff in delivering high-quality care.

Ideal candidates bring 2+ years in a medical management role, strong MS Office skills, and the ability to handle fast-paced environments while maintaining professional communication with patients