GI Office Supervisor

1103 Team Member Services; United States; On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Paid Parental Leave

Job summary

AdventHealth in Ocala, FL is seeking an experienced Medical Office Manager to oversee department operations, staffing, and regulatory compliance. The role involves data tracking, budgeting, billing oversight, and liaison work with physicians, staff, and patients.

Ideal candidates will have 2+ years in a medical setting or physician office management, knowledge of ICD-10/CPT, and strong communication skills. This is a full-time position in a fast-paced environment.

Qualifications

• Proficient in MS Outlook, Excel, Word, PowerPoint and Internet.
• Must be proficient in English.
• Ability to adapt to changes in the work environment.
• Excellent written and verbal communication, interpersonal and organizational skills.
• Self-motivated with strong time management and prioritization.
• Knowledge of TJC requirements and local, state, and federal regulations.
• Knowledge of ICD-10, CPT coding, CMS, Joint Commission and quality indicators.
• Ability to greet patients and answer the phone professionally.

Responsibilities

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares, updates, and tracks department schedules to ensure staffing coverage including on-call schedules.
• Ensures staff compliance with HIPAA and regulatory requirements and maintains medical records.
• Acts as liaison for patients and staff and provides reports and statistics.
• Manages physician affiliate office/department to ensure cost-effective operations and high-quality care.
• Reviews billing practices to ensure appropriate reimbursement.
• Assists in annual budget preparation and analyzes expense reports.
• Takes corrective action to address variances and manage payables/credits.
• Ensures Accounts Receivable/Payable accuracy and security of funds.

Skills

MS Outlook

Excel

Word

PowerPoint

English proficiency

Communication skills

Time management

Education

High School Grad or Equivalent

Tools

None

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America)

Address: 1500 Se 17Th St City: Ocala State: Florida Postal Code: 34471

Job Description

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares and presents timely employee evaluations and coordinates the completion of employee competencies.
• Prepares, updates, and tracks department schedules to ensure adequate staffing coverage, including on-call schedules.
• Interprets and enforces appropriate policies and procedures.
• Ensures staff compliance with local, state, and federal regulations and maintains medical records in compliance with HIPAA requirements.
• Maintains updated Policies and Procedures manuals and ensures the office meets Safety and Infection Control standards.
• Acts as a liaison for patients and staff, responds to concerns, assists with physician credentialing, and provides reports and statistics as requested.
• Manages the physician affiliate office/department to ensure cost-effective and efficient operations while providing high-quality care.
• Regularly reviews billing practices to ensure appropriate physician and office reimbursement.
• Assists in the preparation of the annual budget and reviews and analyzes Responsibility and Expense Detail Reports.
• Takes corrective action to address negative variances and assigns payables and credits against budgetary categories.
• Ensures the correctness and timeliness of Accounts Receivable and Accounts Payable, including the security of money.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Candidate must also be proficient and possess current working knowledge in the use of MS Outlook, Excel, Word, PowerPoint, and Internet.
• [Required] Must be proficient in the English language.
• [Required] Must be able to adapt easily to changes in the work environment.
• [Required] Excellent communication skills both written and verbal, interpersonal and organizational skills are also required.
• [Required] Job duties require self-motivation and persistence; along with strict, self-imposed time management and using discernment when prioritizing projects and daily workload.
• Seeks further education and personal growth.
• [Required] Must have knowledge of TJC requirements and local, state, and federal regulations.
• [Required] Knowledge of ICD-10 and CPT coding experience, CMS, Joint Commission and corporate quality indicators.
• [Required] Ability to greet patients and answering the telephone in a professional, pleasant and helpful manner.
• [Required] Ability to speak clearly and concisely.
• [Required] Ability to read, understand, and follow oral and written instruction.
• [Required] Knowledge of Microsoft Email, Word, and Excel, with the ability to type 40 words per minute accurately.
• [Required] Candidates must possess excellent communication skills as well as knowledge of medical practice operations.
• [Required] Work requires interpersonal skills necessary to function as liaison between physicians, clinical and clerical staff as well as patients and their family members.
• [Required] Work requires knowledge of physician office policies, procedures, and equipment.
• [Required] Must be able to handle a fast-paced environment in a confident, professional manner. Must be a self-motivator, possessing a high level of judgment skills and initiative, along with the ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable, and helpful demeanor.
• [Required] Ability to listen compassionately demonstrating effective problem-solving and critical-thinking techniques to areas of concern to patients and employees without appearing judgmental are essentials.
• [Required] Knowledge of medical technology and terminology, front office tasks and systems, and organization policies and procedures.

Education

High School Grad or Equ

Work Experience

• 2+ years experience
• Experience as a lead role in a medical setting or physician office manager
• Experience in management of multiple practices or specialty practices

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS)
• American Association Medical Assistants (CMA)
• OR Clinical Medical Assistant Certification (CMAC)
• OR Registered Medical Assistant (RMA)
• OR National Certified Medical Assistant (NCMA)
• OR Certified Clinical Medical Assistant (CCMA)
• OR Nationally Registered Certified Medical Assistant (NRCMA)
• Certified Medical Office Manager (CMOM)

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

Pay Range: $19.96 - $37.11

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.