Office Supervisor

1103 Team Member Services; United States; On-site; USD 27,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Ocala, FL is seeking an experienced clerical supervisor for Surgical Services. You will supervise clerical staff, manage scheduling and payroll, and ensure accurate data entry for patient charges while maintaining professional communication with physicians and colleagues.

The role requires strong knowledge of medical terminology, proficiency in Word/Excel/PowerPoint, and typing speed of at least 25 wpm. Day shifts with full-time hours are offered.

Qualifications

• High School Grad or Equiv required.
• 1+ professional secretarial, physician office or hospital experience.
• Supervisory experience required.

Responsibilities

• Performs duties to ensure efficient operation of Surgical Services and supervises clerical staff.
• Handles interviewing, hiring, and orientation for clerical staff.
• Communicates professionally with customers and answers phones promptly.
• Maintains relationships with physicians, management and staff.
• Runs reports from Surgery Information System and supports data entry for patient charges.
• Coordinates staffing functions including payroll and scheduling with Surgery Management team.

Skills

English communication

Typing 25 wpm

Interpersonal skills

Medical terminology

PowerPoint

Surgery computer systems

Graphics/database programs

Microsoft Word

Microsoft Excel

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Surgery computer systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1541 Sw 1St Ave City: Ocala State: Florida Postal Code: 34471

Job Description:

Performs other duties as requested to ensure efficient operation of Surgical Services, including covering duties of other secretarial roles within the department. Supervises clerical staff and ensures effective departmental operations, including ordering office supplies and maintaining equipment. Participates in the interviewing, hiring, and orientation process for clerical staff, ensuring appropriate staffing levels. Communicates professionally with customers, answering telephone calls promptly and responding to messages in a timely manner. Maintains good relationships with physicians, management, other departments, and staff. Evaluates and follows up on customer complaints, taking appropriate action to ensure positive outcomes and involving leadership as needed. Runs reports from the Surgery Information System to assist in maintaining department statistics and executes special projects as assigned. Oversees scheduling activities, assists scheduling staff with questions and conflicts, and ensures complete and timely data entry for patient charges. Accesses various computer programs to retrieve patient information while maintaining confidentiality at all times. Coordinates staffing functions, including payroll and scheduling, and works with the Surgery Management team to ensure appropriate staffing coverage. Maintains position control records and assists in maintaining employee files. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
• [Required] Must be proficient in Microsoft Word and Excel.
• [Required] Must be able to type at least 25 wpm.
• [Required] Excellent communication and interpersonal skills.
• [Required] Knowledge of Medical Terminology
• [Required] Knowledge of Powerpoint, Surgery Computer Systems and other graphics and database programs desirable.

Education:

High School Grad or Equiv [Preferred]

Work Experience:

• 1+ professional secretarial, physician office or hospital experience
• [Required] Supervisory experience
• [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.41 - $36.10

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.