Surgical Services Coordinator - USFTGP Plastic Surgery

Academic Medical Group Inc; Tampa (FL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Academic Medical Group Inc in Tampa, FL is seeking a Surgical Services Coordinator to manage clinical and surgical encounters, coordinating appointments, referrals, authorizations, pre‑op requirements, and surgery scheduling. You will be the primary administrative contact ensuring efficient communication with the care team and patients.

The role supports scheduling templates, collaborates with Medical Assistants, and partners with Revenue Cycle Operations to obtain authorizations and share

Qualifications

• Must have familiarity with clinic and surgical scheduling workflows
• Experience with referrals, authorizations, co-pays/insurance matters is preferred
• Able to liaison with patients and care team with strong communication
• Proficient in using EHRs and scheduling systems to manage documentation

Responsibilities

• Coordinate clinical appointments, referrals, and pre-visit activities.
• Serve as primary administrative contact for patients and care team.
• Manage provider's clinic schedule, templates, cancellations and appointment types.
• Collaborate with Medical Assistants to schedule clinic visits and surgeries.
• Work with Revenue Cycle Operations to secure authorizations and provide cost information.
• Coordinate surgical scheduling from pre-op through post-op.
• Complete pre-op orders (labs, imaging, consults) as required.
• Monitor surgical schedule and optimize operating room blocks.
• Ensure compliance with safety protocols and accurate documentation.

Skills

Scheduling workflows

EHR systems

Patient liaison

Insurance processes

Communication

Education

High School Diploma or GED

Tools

EHR software

Scheduling software

Microsoft Office

Job description

Job Description - Surgical Services Coordinator - USFTGP Plastic Surgery (260004AO)

Job Description

Surgical Services Coordinator - USFTGP Plastic Surgery - ( 260004AO )

Description

The Surgical Services Coordinator is responsible for managing and coordinating all clinical and surgical encounters for patients, including clinic appointments, referrals, authorizations, pre‑surgical requirements, and surgery scheduling. Serving as the primary administrative contact, this role ensures that patients' needs are facilitated efficiently and accurately across the care team. The coordinator optimizes provider schedules through effective template management and collaborates closely with Medical Assistants to ensure patients are scheduled appropriately. This role works in partnership with Revenue Cycle Operations to obtain authorizations, provide co‑pay and co‑insurance notifications, and support collection processes. The Surgical Services Coordinator oversees all activities related to surgical scheduling—from pre‑operative orders through completion of the procedure—to prevent gaps that could impact surgical timing and to ensure an exceptional, safe patient experience.

Essential Functions:

• Coordinate clinical appointments, referrals, and pre‑visit activities to ensure patients are fully prepared for clinic and surgical encounters.
• Serve as the primary administrative contact for patients, addressing questions, providing updates, and facilitating communication with the care team.
• Manage the provider’s clinic schedule, including template adjustments, cancellation management, and ensuring appropriate appointment types and lengths.
• Collaborate with Medical Assistants to ensure patients are scheduled properly for both clinic visits and surgical procedures.
• Work closely with Revenue Cycle Operations to secure authorizations and provide patients with accurate co‑pay/co‑insurance information.
• Coordinate all surgical services activities, including surgery scheduling, rescheduling, cancellation management, and ensuring continuity from pre‑op through post‑op.
• Complete and track all pre‑operative orders, including labs, testing, imaging, and consults required prior to surgery or procedures.
• Monitor and maintain the provider’s surgical schedule, assigning operating room blocks to maximize surgical volume and efficiency.
• Ensure compliance with emergency clinical protocols and safety guidelines, supporting a safe and positive environment for all patients.
• Maintain accurate documentation in scheduling and clinical systems, facilitating clear communication across the surgical and clinical teams.

Qualifications

Education Qualifications

• High School Diploma or GED

Experience Qualifications

• Minimum one (1) - two (2) years' experience in a clinical setting.

Skills and Abilities

• Knowledge of clinic and surgical scheduling workflows, authorization requirements, and operating room block utilization.
• Understanding of referrals, insurance processes, co‑pays, co‑insurance, and authorization procedures.
• Ability to serve as the primary liaison for patients, providing clear instructions, updates, and empathetic support throughout the surgical process.
• Ability to manage multiple schedules, orders, authorizations, and deadlines while maintaining accuracy and efficiency.
• Skilled in using electronic health records (EHRs), scheduling systems, tracking tools, and standard office software to manage documentation and workflows.
• Ability to identify scheduling conflicts, gaps in surgical planning, and barriers to timely completion of pre‑operative requirements and take appropriate corrective steps.

Primary Location

Tampa

Work Locations

TGH Main Campus 1 Tampa General Circle Tampa 33601

Eligible for Remote Work : Hybrid Remote

Organization

Academic Medical Group Inc

Schedule

Full-time

Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday