Surgical Services Coordinator - USFTGP Surgery

Tampa General Hospital; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Academic Medical Group Inc in Tampa is seeking a Surgical Services Coordinator to manage all clinical and surgical encounters, coordinate clinic appointments, referrals, and pre-surgical requirements, and handle surgery scheduling.

You will partner with Medical Assistants and Revenue Cycle Operations to obtain authorizations, notify patients of cost sharing, and ensure a safe, efficient patient experience from pre-operative orders through the procedure.

Qualifications

• Knowledge of clinic and surgical scheduling workflows.
• Understanding of referrals, insurance processes, co-pays, and authorization procedures.
• Ability to communicate clearly and empathetically with patients throughout the surgical process.

Responsibilities

• Coordinate all clinical and surgical encounters for patients.
• Serve as primary administrative contact for patients and families.
• Optimize provider schedules through template management.
• Collaborate with Medical Assistants to ensure proper scheduling.
• Coordinate authorizations with Revenue Cycle Operations and notify about costs.
• Oversee scheduling from pre-operative orders to completion to prevent gaps and ensure safety.

Skills

Scheduling workflows

Authorization requirements

Insurance processes

EHR systems

Patient liaison

Education

High School or GED

Job description

Job Description - Surgical Services Coordinator - USFTGP Surgery (260003JF)

Job Description

Surgical Services Coordinator - USFTGP Surgery - ( 260003JF )

Description

The Surgical Services Coordinator is responsible for managing and coordinating all clinical and surgical encounters for patients, including clinic appointments, referrals, authorizations, pre-surgical requirements, and surgery scheduling. Serving as the primary administrative contact, this role ensures that patients’ needs are facilitated efficiently and accurately across the care team. The coordinator optimizes provider schedules through effective template management and collaborates closely with Medical Assistants to ensure patients are scheduled appropriately. This role works in partnership with
Revenue Cycle Operations to obtain authorizations, provide co-pay and co-insurance notifications, and support collection processes. The Surgical Services Coordinator oversees all activities related to surgical scheduling—from pre-operative orders through completion of the procedure to prevent gaps that could impact surgical timing and to ensure an exceptional, safe patient experience.

Qualifications

Required:

High School or GED

Work Experience and Additional Information

Minimum one (1) - two (2) years experience in a clinical setting.

Technical Knowledge, Skills, and Abilities

• Knowledge of clinic and surgical scheduling workflows, authorization requirements, and operating room block utilization.
• Understanding of referrals, insurance processes, co-pays, co-insurance, and authorization procedures.
• Ability to serve as the primary liaison for patients, providing clear instructions, updates, and empathetic support throughout the surgical process.
• Ability to manage multiple schedules, orders, authorizations, and deadlines while maintaining accuracy and efficiency.
• Skilled in using electronic health records (EHRs), scheduling systems, tracking tools, and standard office software to manage documentation and workflows.
• Ability to identify scheduling conflicts, gaps in surgical planning, and barriers to timely completion of pre-operative requirements, and take appropriate corrective steps.

Primary Location

Tampa

Work Locations

Harborside Medical Tower 5 Tampa General Circle Tampa 33606

Eligible for Remote Work : Hybrid Remote

Organization

Academic Medical Group Inc

Schedule

Full-time

Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday