Surgical Scheduling Specialist — Patient-Focused Care

Urology Specialists; Concord (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Urology Specialists of the Carolinas is seeking a Surgical Scheduling Coordinator to join our clinical team. The role coordinates surgeries and in-office procedures across hospital and clinic locations, ensuring timely schedules and clear patient information.

The ideal candidate has a high school diploma or GED, 2+ years in a medical office or scheduling role, experience with EMR systems, and strong interpersonal skills to support patients, families, and surgical teams.

Qualifications

• High school diploma or GED required.
• Minimum 2 years working in a medical office or surgical scheduling role.
• Experience with hospital systems, surgical teams, or ambulatory surgery centers preferred.
• Strong interpersonal and communication skills.
• Proficiency with electronic medical records (EMR) systems.

Responsibilities

• Schedule and coordinate surgeries and in-office procedures for providers across hospital and clinical locations.
• Manage follow-up procedures and appointments and monitor changes to daily or weekly surgery schedules.
• Obtain all necessary authorizations and referrals and document all authorizations before surgery
• Provide patients and families with accurate, clear information regarding surgical procedures, preparation instructions, and financial responsibilities.
• Collect and explain financial estimates, balances, or pre-payment requirements ahead of procedures
• Manages and maintains medical records, including patient charts, test results, and other important medical information.
• Assists with patient education and provides information on medical conditions, treatment plans, and preventative care measures.
• Answers, triages and responds timely to calls and messages.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Associate or bachelor's degree in healthcare administration or related field

Tools

EMR systems

Job description

Urology Specialists of the Carolinas is seeking a Surgical Scheduling Coordinator to join our clinical team. The role coordinates surgeries and in-office procedures across hospital and clinic locations, ensuring timely schedules and clear patient information.

The ideal candidate has a high school diploma or GED, 2+ years in a medical office or scheduling role, experience with EMR systems, and strong interpersonal skills to support patients, families, and surgical teams.