Patient Services Coordinator - Scheduling & Billing

Urology Specialists; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Specialists of the Carolinas is seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence.

Responsibilities include scheduling, copay collection, insurance verification, demographic updates, and calendar management in a busy medical office with patient flow coordination.

Responsibilities

• Schedules appointments, collects copays and balances, and assists with check-in/out.
• Verifies and updates demographic and insurance information; scans IDs into EMR.
• Handles inquiries about benefits, balances, and authorizations in a timely, professional manner.
• Manages provider calendars and referrals to ensure smooth scheduling.
• Answers incoming calls and triages messages, notifying staff of arrivals and schedule changes.

Education

High school diploma or GED

Job description

Urology Specialists of the Carolinas is seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence.

Responsibilities include scheduling, copay collection, insurance verification, demographic updates, and calendar management in a busy medical office with patient flow coordination.