Surgical Scheduling Coordinator

Urology Specialists; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Growth opportunities

Job summary

Urology Specialists of the Carolinas in Charlotte, NC, seeks a Surgical Scheduling Coordinator to join our clinical team. You will schedule surgeries and in-office procedures across hospital and clinic locations, coordinate follow-ups, and ensure authorizations are documented before procedures.

This role emphasizes clear patient communication, accurate financial explanations, and meticulous record-keeping within EMR systems.

Qualifications

• High school diploma or GED required.
• Associate or bachelor's degree in healthcare administration or related field preferred.
• Minimum 2 years working in a medical office or surgical scheduling role.
• Experience with hospital systems, surgical teams, or ambulatory surgery centers preferred.
• Strong interpersonal and communication skills.
• Proficiency with EMR systems.

Responsibilities

• Schedule and coordinate surgeries and in-office procedures across hospital and clinical locations.
• Manage follow-up procedures and appointments and monitor changes to daily or weekly surgery schedules.
• Obtain all necessary authorizations and referrals and document all authorizations before surgery.
• Provide patients and families with accurate, clear information regarding surgical procedures, preparation instructions, and financial responsibilities.
• Collect and explain financial estimates, balances, or pre-payment requirements ahead of procedures.
• Maintains medical records, including patient charts, test results, and other important medical information.
• Assist with patient education and provides information on medical conditions, treatment plans, and preventative care measures.
• Answers, triages and responds timely to calls and messages.

Skills

Strong interpersonal communication

Teamwork

Education

High school diploma or GED

Associate or Bachelor's in healthcare administration or related field

Tools

EMR systems

Job description

About Us

Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.

With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.

Position Summary

We are seeking a Surgical Scheduling Coordinator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clinical excellence.

Responsibilities

• Schedule and coordinate surgeries and in-office procedures for providers across hospital and clinical locations.
• Manage follow-up procedures and appointments and monitor changes to daily or weekly surgery schedules.
• Obtain all necessary authorizations and referrals and document all authorizations before surgery
• Provide patients and families with accurate, clear information regarding surgical procedures, preparation instructions, and financial responsibilities.
• Collect and explain financial estimates, balances, or pre-payment requirements ahead of procedures
• Manages and maintains medical records, including patient charts, test results, and other important medical information.
• Assists with patient education and provides information on medical conditions, treatment plans, and preventative care measures.
• Answers, triages and responds timely to calls and messages.

Qualifications

• High school diploma or GED required
• Preferred: Associate or bachelor's degree in healthcare administration or a related field
• Minimum 2 years working in a medical office or surgical scheduling role
• Experience working with hospital systems, surgical teams, or ambulatory surgery centers preferred
• Strong interpersonal and communication skills
• Proficiency with electronic medical records (EMR) systems

Why Join Us?

• Be part of one of the largest and most respected independent urology organizations in the Southeast
• Collaborative, physician-led culture focused on quality and innovation
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement