Surgical Scheduling Specialist: Patient Care & Ops Impact

Pelvic Rehabilitation Medicine; West Palm Beach (FL); On-site; USD 48,000 - 64,000; Full time

Job summary

Pelvic Rehabilitation Medicine, a physician-led specialty health care organization, is seeking a Surgical Coordinator in West Palm Beach, FL. The role schedules outpatient procedures, handles pre-op clearances, and manages patient education and logistics to ensure smooth surgical experiences.

Responsibilities include coordinating with PCPs, submitting bookings to surgical centers, and maintaining surgeon schedules while achieving KPIs.

Qualifications

• Excellent written and oral communication
• Solid analytical skills
• Exceptional organizational and computer skills
• Conversational knowledge of medical terminology
• Must follow directions and adhere to priorities

Responsibilities

• Schedule outpatient medical procedures with appropriate provider and time slot
• Request pre-operative clearances from PCPs
• Submit bookings to outpatient Surgical Center
• Provide patients with surgical paperwork and pre/post-operative instructions
• Explain test preparations, arrival times, and directions to patients
• Educate patients on pre-operative instructions and medications
• Deliver high-quality patient experience and service
• Develop rapport with patients for day-of-surgery support
• Maintain surgeon schedules and meet KPIs
• Verify insurance and obtain authorizations
• Prepare all paperwork for surgery
• Coordinate information to surgical facility
• Handle phone inquiries from patients and PCPs about surgery

Skills

Communication

Analytical skills

Organizational skills

Computer skills

Medical terminology

Education

High School Diploma or Equivalent

Job description

Pelvic Rehabilitation Medicine, a physician-led specialty health care organization, is seeking a Surgical Coordinator in West Palm Beach, FL. The role schedules outpatient procedures, handles pre-op clearances, and manages patient education and logistics to ensure smooth surgical experiences.

Responsibilities include coordinating with PCPs, submitting bookings to surgical centers, and maintaining surgeon schedules while achieving KPIs.