Surgical Scheduling Coordinator: Patient Access & Ops

Talent Groups; Boston (MA); On-site; USD 30,000 - 48,000; Full time

Job summary

Talent Groups is seeking a Surgical Coordinator to coordinate and schedule outpatient and applicable inpatient procedures, ensuring seamless communication between patients, surgeons, and medical staff. The role focuses on accurate planning to optimize calendars while maintaining policy compliance.

The coordinator will prioritize patient access and satisfaction, manage documentation, and obtain pre-authorizations as needed, supporting department operations and reporting requirements.

Qualifications

• Requires a high school diploma or GED; no prior experience required.
• Scheduling experience preferred.

Responsibilities

• Coordinates and schedules surgical procedures, pre-operative, and follow-up appointments.
• Secures all pertinent patient testing information.
• Produces and maintains weekly surgical log.
• Verifies patient insurance.
• Identifies scheduling barriers and implements solutions to improve scheduling.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assist with front desk office coverage as needed.
• Sorts and distributes incoming and outgoing mail as applicable.
• Responsible for ensuring procedure preps are mailed to patients.
• Efficiently works assigned scheduling work queue to meet established productivity, service and volume goals.
• Plans the daily schedule of the assigned modality ahead of time, in accordance with department scheduling policy and procedures.
• Obtains and enters out-patient demographic information and procedure data into the Radiology Information System and Hospital Medical Record.
• Disseminates patient information and department request forms to appropriate departments and patient care areas.
• Reviews the Department Request forms for the upcoming days to ensure every scheduled appointment has the appropriate request.
• Provides the necessary paperwork to the designated radiologist, two or more days in advance of the appointment, for protocol preparation.
• Assists department with emergency re-scheduling due to equipment down or other events.
• Assists with incoming calls, add on-cases, and answers questions as appropriate.
• Maintains records and files, as needed.
• Prepares reports relative to daily schedules, as needed.
• Other duties and responsibilities as assigned

Skills

Strong organizational skills

Multitasking

English literacy

Excellent communication

Attention to detail

Knowledge of insurance and billing

Education

High School Diploma or GED

Tools

Meditech

Athena

Epic

Job description

Talent Groups is seeking a Surgical Coordinator to coordinate and schedule outpatient and applicable inpatient procedures, ensuring seamless communication between patients, surgeons, and medical staff. The role focuses on accurate planning to optimize calendars while maintaining policy compliance.

The coordinator will prioritize patient access and satisfaction, manage documentation, and obtain pre-authorizations as needed, supporting department operations and reporting requirements.