Surgical Scheduling Specialist — OR Coordination

Intermountain Healthcare Inc.; Layton (UT); On-site; USD 2,803,000 - 4,266,000; Full time

Job summary

Intermountain Health Layton Hospital is seeking a patient-focused scheduling specialist to manage the surgery timetable, coordinate with the OR, and ensure seamless patient flow. The role emphasizes strong communication, empathy, and cross-functional collaboration.

Responsibilities include arranging implants, equipment, and room availability, while guiding patients through arrival times and procedure details. Training may include billing/auditor exposure.

Qualifications

• Basic computer literacy and ability to use standard systems.
• Demonstrated customer service skills with empathy and professionalism.
• Ability to collaborate with cross-functional teams and multitask in a fast-paced environment.

Responsibilities

• Maintains the surgery schedule and coordinates with OR and providers.
• Arranges equipment, implants, and room availability for procedures.
• Communicates arrival and procedure times to patients and staff.
• Answers patient questions with strong customer service and professional communication.
• Collaborates with subspecialty teams to ensure implants and supplies are accurate.
• Assists with cancellations by noting reasons and sharing pertinent information.
• May learn billing and auditor roles.

Skills

Attention to Detail

Communication

Computer Skills

Professionalism

Teamwork

Multitasking

Composure

Under Pressure

Fast-paced

Service Orientation

Tools

Epic EMR

Job description

Intermountain Health Layton Hospital is seeking a patient-focused scheduling specialist to manage the surgery timetable, coordinate with the OR, and ensure seamless patient flow. The role emphasizes strong communication, empathy, and cross-functional collaboration.

Responsibilities include arranging implants, equipment, and room availability, while guiding patients through arrival times and procedure details. Training may include billing/auditor exposure.