Surgical Scheduling Specialist

Hospital for Special Surgery; New York (NY); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Hospital for Special Surgery in New York, NY, is seeking staff to support patient services, scheduling, and billing in a fast-paced clinical environment. The role emphasizes teamwork, clear communication, and exceptional patient care.

Candidates should be comfortable with Epic and hospital policies, ensuring accurate, timely coordination of appointments and procedures across departments. Regular full-time employment with competitive pay and benefits is offered, reflecting the hospital's

Qualifications

• Demonstrates team leadership and professional communication in a healthcare setting.
• Keeps a performance mindset with critical thinking to identify and resolve work challenges.
• Communicates clearly, professionally, and respectfully with patients and staff.
• Collaborates across departments to meet patient needs and hospital goals.
• Emphasizes empowerment and engagement; accepts stretch assignments when needed.

Responsibilities

• Answers phones and greets patients with professionalism and empathy.
• Schedules and coordinates appointments, tests, and surgeries with attention to provider instructions.
• Manages check-out, billing, and documentation to ensure accurate patient records.
• Documents care and communications in patient charts; scans records per hospital guidelines.
• Uses the Epic system and other tools to support scheduling and patient flow.

Skills

Team leadership

Communication skills

Empowerment

Collaboration

Attention to detail

Tools

EPIC

Job description

Hospital for Special Surgery in New York, NY, is seeking staff to support patient services, scheduling, and billing in a fast-paced clinical environment. The role emphasizes teamwork, clear communication, and exceptional patient care.

Candidates should be comfortable with Epic and hospital policies, ensuring accurate, timely coordination of appointments and procedures across departments. Regular full-time employment with competitive pay and benefits is offered, reflecting the hospital's