Surgical Scheduling Specialist

Albany Medical Center; City of Albany (NY); On-site; USD 47,000 - 66,000; Full time

Job summary

Albany Medical Center is seeking a registration-focused professional for the HBD - Medicine Gastroenterology department in Albany, NY. You will greet patients, gather information, and help coordinate surgical bookings with physician guidance, ensuring proper pre-op orders and consents are in place.

The role requires strong customer service, multi-tasking, and familiarity with electronic health records and Microsoft Office to support patient care and compliant workflows.

Qualifications

• High School Diploma or GED required.
• 2-3 years office experience or related medical office experience preferred.
• Experience using an electronic health record and Microsoft Office a plus.
• Excellent customer service skills.
• Ability to multi-task in a high patient volume unit.
• Strong time management skills.
• Ability to review information and draw appropriate conclusions.
• Good judgement and problem-solving; elevate issues as needed.
• Strong teamwork skills and work ethic.

Responsibilities

• Initiate surgical booking process.
• Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms.
• Prepare patient disability and out of work / school paperwork.
• Update the system with registration, scheduling and insurance information.
• Explain financial responsibilities and regulatory forms; answer patient questions.
• Work across multiple systems to support registration and clinical workflow.
• Support department goals and hospital policies.

Skills

Excellent customer service

Multi-tasking

Time management

Judgement

Teamwork

Education

High School Diploma/G.E.D.

Tools

Electronic health record

Microsoft Office

Job description

Albany Medical Center is seeking a registration-focused professional for the HBD - Medicine Gastroenterology department in Albany, NY. You will greet patients, gather information, and help coordinate surgical bookings with physician guidance, ensuring proper pre-op orders and consents are in place.

The role requires strong customer service, multi-tasking, and familiarity with electronic health records and Microsoft Office to support patient care and compliant workflows.