Surgical Scheduling Specialist (Day Shift)

100 Albany Med Health System; City of Albany (NY); In loco; USD 47.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent health care coverage

Wellbeing programs

Descrizione del lavoro

Albany Med Health System is seeking a detail-oriented Office Associate for our HBD - Medicine Gastroenterology team in Albany, NY. You will greet patients, assist with scheduling, and manage pre-op documentation and insurance details with a focus on accuracy and patient experience.

You will coordinate with physicians, nursing staff, and scheduling to ensure timely surgical clearances and orderly flow of information, while upholding safety and confidentiality guidelines.

Competenze

• High School Diploma or GED required; 2–3 years office experience or 1 year in a medical practice preferred.
• Excellent customer service skills and ability to multi-task in a high-volume setting.
• Ability to learn and use electronic health records and standard office software.
• Strong time management, judgement and problem-solving abilities; team-oriented.

Mansioni

• Greet patients promptly in a courteous and professional manner.
• Coordinate surgical booking process with physicians and schedulers.
• Prepare and assemble surgical packets including consents and pre-op orders.
• Obtain releases and complete disability/FMLA paperwork as needed.
• Schedule pre-surgical clearances and communicate with all parties.
• Maintain accurate registrations and insurance information across systems.
• Uphold Albany Med CARES principles and patient safety standards.

Conoscenze

Customer service

Multi-tasking

Time management

Communication skills

Teamwork

Formazione

High School Diploma/G.E.D.

Strumenti

Electronic Health Records (EHR)

Microsoft Office

Descrizione del lavoro

Albany Med Health System is seeking a detail-oriented Office Associate for our HBD - Medicine Gastroenterology team in Albany, NY. You will greet patients, assist with scheduling, and manage pre-op documentation and insurance details with a focus on accuracy and patient experience.

You will coordinate with physicians, nursing staff, and scheduling to ensure timely surgical clearances and orderly flow of information, while upholding safety and confidentiality guidelines.