Patient Scheduler — Elevate Care Operations

Allied Digestive Health; City of Albany (NY); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Voluntary Benefits

Time-Off Benefits

EAP

401K

Commuter Benefits

Job summary

Albany Gastroenterology Consultants is seeking a Full Time Patient Scheduler in Albany, NY. You will coordinate and schedule patient appointments across departments, verify details, and keep records in the EHR system with strict privacy compliance.

The role emphasizes strong organizational and communication skills to ensure smooth patient flow, minimize no-shows, and support clinicians. Benefits are included, and experience with Epic, Cerner, or Meditech is preferred.

Qualifications

• High school diploma or equivalent.
• Proven experience in scheduling or administrative roles, preferably within a healthcare setting.
• Basic proficiency with electronic health record (EHR) systems and scheduling software.
• Strong communication and interpersonal skills to interact effectively with patients and healthcare staff.
• Ability to handle sensitive patient information with confidentiality and professionalism.

Responsibilities

• Coordinate and schedule patient appointments across multiple departments and providers, ensuring optimal utilization of available time slots.
• Communicate effectively with patients to confirm appointments, provide necessary instructions, and address any scheduling concerns or changes.
• Maintain accurate and up-to-date patient records in electronic health record (EHR) systems, ensuring compliance with privacy regulations.
• Collaborate with clinical and administrative staff to manage appointment flow and resolve scheduling conflicts or cancellations promptly.
• Assist in managing waitlists and follow-up appointments to maximize patient access to care and reduce no-show rates.

Skills

Scheduling

Communication

EHR systems

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Associate degree preferred

Tools

Epic

Cerner

Meditech

Job description

Albany Gastroenterology Consultants is seeking a Full Time Patient Scheduler in Albany, NY. You will coordinate and schedule patient appointments across departments, verify details, and keep records in the EHR system with strict privacy compliance.

The role emphasizes strong organizational and communication skills to ensure smooth patient flow, minimize no-shows, and support clinicians. Benefits are included, and experience with Epic, Cerner, or Meditech is preferred.