Patient Access & Scheduling Coordinator

Albany Med; City of Albany (NY); Sur place; USD 46 000 - 60 000; Plein temps

Résumé du poste

Albany Medical Center seeks a patient registration specialist for the HBD - Medicine Gastroenterology department. The role requires registering patients, updating insurance, scheduling visits, and supporting the clinical workflow using the EMR.

The position requires a High School diploma or GED and 2–3 years of office experience in a medical setting. Strong customer service, multitasking and time management skills are essential.

Qualifications

• High School Diploma or GED is required.
• 2-3 years of office experience or related experience in a medical practice preferred.
• Experience using an electronic health record and Microsoft Office is a plus.
• Excellent customer service skills and the ability to multi-task in a high patient-volume unit.

Responsabilités

• Register patients, update insurance information, schedule visits, and coordinate patient appointments.
• Interact with a diverse patient population.
• Maintain patient records in the EMR and registration system.
• Be knowledgeable of payer requirements for referrals and authorizations within the specialty.
• Schedule follow-up appointments, referrals and prior authorizations as needed.
• Communicate professionally with providers, patients, care team, and insurance companies.

Connaissances

Customer service

Multi-tasking

Time management

Teamwork

Problem solving

Communication skills

Formation

High School Diploma/G.E.D.

Outils

Electronic Health Record (EHR)

Microsoft Office

Description du poste

Albany Medical Center seeks a patient registration specialist for the HBD - Medicine Gastroenterology department. The role requires registering patients, updating insurance, scheduling visits, and supporting the clinical workflow using the EMR.

The position requires a High School diploma or GED and 2–3 years of office experience in a medical setting. Strong customer service, multitasking and time management skills are essential.