Surgical Scheduling & Patient Care Coordinator

Planet Group; Boston (MA); On-site; USD 33,000 - 36,000; Part time

Job summary

The Planet Group is seeking a Surgical Coordinator in Brighton, MA for a 3-month contract to coordinate outpatient and applicable inpatient procedures and ensure seamless communication between patients, surgeons and medical staff.

Responsibilities include scheduling, insurance verification, maintaining logs, interviewing and coordinating with multiple departments, and assisting with front desk tasks as needed. Strong organizational and communication skills are required.

Qualifications

• High School Diploma or GED; no prior experience required.
• Experience with scheduling preferred.

Responsibilities

• Coordinate and schedule surgical procedures, pre-operative, and follow-up appointments.
• Secure all pertinent patient testing information.
• Produce and maintain weekly surgical log.
• Verify patient insurance.
• Identify scheduling barriers and implement solutions to improve scheduling.
• Interact with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assist with front desk office coverage as needed.
• Sort incoming and outgoing mail as applicable.
• Ensure procedure preps are mailed to patients.
• Efficiently work assigned scheduling work queue to meet productivity, service and volume goals.
• Plan the daily schedule of the assigned modality ahead of time, per department policy, to maximize utilization and meet needs of in-patients and out-patients.
• Enter out-patient demographic information and procedure data into the Radiology Information System and Hospital Medical Record.
• Disseminate patient information and department request forms to appropriate departments.
• Review Department Request forms for upcoming days to ensure data accuracy.
• Provide necessary paperwork to radiologist two or more days in advance for protocol preparation.
• Assist with emergency re-scheduling due to equipment down or other events.
• Assist with incoming calls and add-on cases.
• Maintain records and files; prepare reports as needed.
• Other duties as assigned

Skills

Organizational skills

Multitasking

Insurance knowledge

Billing processes

EHR systems

English literacy

Communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

The Planet Group is seeking a Surgical Coordinator in Brighton, MA for a 3-month contract to coordinate outpatient and applicable inpatient procedures and ensure seamless communication between patients, surgeons and medical staff.

Responsibilities include scheduling, insurance verification, maintaining logs, interviewing and coordinating with multiple departments, and assisting with front desk tasks as needed. Strong organizational and communication skills are required.