Surgical Scheduling Specialist

Boston Medical Center; Brockton (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Boston Medical Center in Brockton seeks a Surgical Coordinator to organize outpatient and applicable inpatient procedures, scheduling, and exams for the department. You will ensure seamless communication among patients, surgeons, and staff, and optimize calendars while complying with policies.

Responsibilities include maintaining records, obtaining pre-authorizations, and distributing documentation to provider offices and clinical units.

Qualifications

• High school diploma or GED required.
• Experience with scheduling preferred.
• Knowledge of insurance and billing processes preferred.

Responsibilities

• Coordinates and schedules surgical procedures, pre-operative, and follow-up appointments.
• Secures all pertinent patient testing information.
• Produces and maintains weekly surgical log.
• Verifies patient insurance.
• Identifies scheduling barriers and implements solutions to improve scheduling.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assist with front desk office coverage as needed.
• Sorts and distributes incoming and outgoing mail as applicable.
• Responsible for ensuring procedure preps are mailed to patients.
• Efficiently works assigned scheduling work queue to meet established productivity, service and volume goals.
• Plans the daily schedule of the assigned modality ahead of time, in accordance with department scheduling policy and procedures.
• Follows managerial direction to maximize utilization of the assigned modality to prevent scheduling conflicts and meet the needs of the in-patients, out-patients and referring clinician and hospital floors/units.
• Obtains and enters out-patient demographic information and procedure data, including patient diagnosis and reason for test as well as the appropriate exam, into the Radiology Information System and Hospital Medical Record.
• Disseminates patient information and department request forms to appropriate departments and patient care areas.
• Reviews the Department Request forms for the upcoming days to ensure every scheduled appointment has the appropriate request, complete with clinical information, patient demographics and clinician signatures to ensure data accuracy.
• Provides the necessary paperwork to the designated radiologist, two or more days in advance of the appointment, for protocol preparation.
• Assists department with emergency re-scheduling due to equipment down or other events.
• Assists with incoming calls, add on-cases, and answers questions as appropriate.
• Maintains records and files, as needed.
• Prepares reports relative to daily schedules, as needed.

Skills

Organization

Multitasking

Insurance knowledge

EHR systems

Communication

Detail orientation

Education

High School Diploma or GED

Tools

Meditech

Athena

Epic

Job description

Boston Medical Center in Brockton seeks a Surgical Coordinator to organize outpatient and applicable inpatient procedures, scheduling, and exams for the department. You will ensure seamless communication among patients, surgeons, and staff, and optimize calendars while complying with policies.

Responsibilities include maintaining records, obtaining pre-authorizations, and distributing documentation to provider offices and clinical units.