Surgical Coordinator

Planet Group; Boston (MA); On-site; USD 33,000 - 36,000; Part time

Job summary

The Planet Group is seeking a Surgical Coordinator in Brighton, MA for a 3-month contract to coordinate outpatient and applicable inpatient procedures and ensure seamless communication between patients, surgeons and medical staff.

Responsibilities include scheduling, insurance verification, maintaining logs, interviewing and coordinating with multiple departments, and assisting with front desk tasks as needed. Strong organizational and communication skills are required.

Qualifications

• High School Diploma or GED; no prior experience required.
• Experience with scheduling preferred.

Responsibilities

• Coordinate and schedule surgical procedures, pre-operative, and follow-up appointments.
• Secure all pertinent patient testing information.
• Produce and maintain weekly surgical log.
• Verify patient insurance.
• Identify scheduling barriers and implement solutions to improve scheduling.
• Interact with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assist with front desk office coverage as needed.
• Sort incoming and outgoing mail as applicable.
• Ensure procedure preps are mailed to patients.
• Efficiently work assigned scheduling work queue to meet productivity, service and volume goals.
• Plan the daily schedule of the assigned modality ahead of time, per department policy, to maximize utilization and meet needs of in-patients and out-patients.
• Enter out-patient demographic information and procedure data into the Radiology Information System and Hospital Medical Record.
• Disseminate patient information and department request forms to appropriate departments.
• Review Department Request forms for upcoming days to ensure data accuracy.
• Provide necessary paperwork to radiologist two or more days in advance for protocol preparation.
• Assist with emergency re-scheduling due to equipment down or other events.
• Assist with incoming calls and add-on cases.
• Maintain records and files; prepare reports as needed.
• Other duties as assigned

Skills

Organizational skills

Multitasking

Insurance knowledge

Billing processes

EHR systems

English literacy

Communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

Surgical Coordinator

Duration: 3-Month Contract

Location: Brighton, MA

Pay: $24/hr - $26.14/hr(DOE)

The Planet Group is seeking a Surgical Coordinator who will coordinate, and schedule all required outpatient and applicable inpatient procedures, appointments, exams for the department ensuring seamless communication between patients, surgeons, and medical staff.

Responsibilities

• Coordinates and schedules surgical procedures, pre-operative, and follow-up appointments.
• Secures all pertinent patient testing information.
• Produces and maintains weekly surgical log.
• Verifies patient insurance.
• Identifies scheduling barriers and implements solutions to improve scheduling.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.
• Assist with front desk office coverage as needed.
• Sorts and distributes incoming and outgoing mail as applicable.
• Responsible for ensuring procedure preps are mailed to patients.
• Efficiently works assigned scheduling work queue to meet established productivity, service and volume goals
• Plans the daily schedule of the assigned modality ahead of time, in accordance with department scheduling policy and procedures. Follows managerial direction to maximize utilization of the assigned modality to prevent scheduling conflicts and meet the needs of the in-patients, out-patients and referring clinician and hospital floors/units.
• Obtains and enters out-patient demographic information and procedure data, including patient diagnosis and reason for test as well as the appropriate exam, into the Radiology Information System and Hospital Medical Record. Disseminates patient information and department request forms to appropriate departments and patient care areas.
• Reviews the Department Request forms for the upcoming days to ensure every scheduled appointment has the appropriate request, complete with clinical information, patient demographics and clinician signatures to ensure data accuracy.
• Provides the necessary paperwork to the designated radiologist, two or more days in advance of the appointment, for protocol preparation.
• Assists department with emergency re-scheduling due to equipment down or other events.
• Assists with incoming calls, add on-cases, and answers questions as appropriate.
• Maintains records and files, as needed.
• Prepares reports relative to daily schedules, as needed.
• Other duties and responsibilities as assigned

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or GED; no prior experience required

PREFERRED EDUCATION AND EXPERIENCE:

Experience with scheduling.

Certifications, Licences, Registrations Required

N/A

Knowledge, Skills & Abilities (KSAs)

• Strong organizational and multitasking abilities.
• Knowledge of insurance and billing processes preferred.
• Knowledge of, EHR (Meditech/Athena/Epic) preferred.
• Requires the ability to read and write in English.
• Excellent communication and interpersonal skills necessary to obtain and exchange factual information, and maintain positive working relationships.
• Ability to pay close attention to details