Surgical Scheduling & Admin Specialist

Mass General Brigham Incorporated; Newton, Northern (MA, KY); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Mass General Brigham is seeking a Surgical Coordinator to support surgical operations and outpatient practices at Newton-Wellesley Hospital. This role acts as a primary contact for patients, providers, and staff, ensuring a seamless patient experience while aiding efficient practice operations.

The position involves front desk duties, appointment scheduling, referrals, insurance verification, calendar management, and coordination of meetings, projects, and departmental initiatives.

Qualifications

• High School graduate or equivalent required.
• Associate's degree preferred.
• 5-7 years experience in an administrative role, preferably in a healthcare setting.
• Experience supporting senior-level staff 1-2 years preferred.
• Surgical Coordination experience highly preferred.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage phone calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.
• Organize meetings, including scheduling, agenda preparation, note-taking, and follow-up.

Skills

Administrative skills

Communication

Education

High School diploma or equivalent

Associate's degree

Job description

Mass General Brigham is seeking a Surgical Coordinator to support surgical operations and outpatient practices at Newton-Wellesley Hospital. This role acts as a primary contact for patients, providers, and staff, ensuring a seamless patient experience while aiding efficient practice operations.

The position involves front desk duties, appointment scheduling, referrals, insurance verification, calendar management, and coordination of meetings, projects, and departmental initiatives.