Surgical Scheduling & Office Coordination Specialist

Florida Physician Group Inc; Florida; On-site; USD 36,000 - 54,000; Full time

Job summary

Florida Physician Group is seeking an Office Coordinator for FPG Surgical Services in Hialeah, FL. You will function as a key member of the administration team, handling daily practice tasks and supporting the Practice Manager.

The role emphasizes surgical scheduling, patient communication, billing processes, and coordination with front desk staff. Bilingual English/Spanish is preferred to enhance patient service.

Qualifications

• High School Diploma or equivalent.
• Experience with Athena.
• 3+ years' experience as a Medical Secretary.

Responsibilities

• Primary responsible for Surgical Scheduling.
• Organizes and schedules the workflow, assuring maximum use of OR time
• Provides superior customer service to internal and external Physicians and patients
• Communicates pre-procedure information to patient (date, arrival time, instructions)
• Collects copay, coinsurance and deductible for surgeries and procedures
• Obtains insurance authorization for all procedures and surgeries
• Posts all Provider charges related to Hospitals
• Assists Practice Manager with office operations and staff training
• Obtains prior authorizations and/or insurance referrals as needed
• Works with front desk to meet copay and balance targets
• Performs tasks in EMR buckets and related duties as directed
• Monitors clinical inbox and ensures tasks are completed

Skills

Customer service

Communication skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Athena EMR

Job description

Florida Physician Group is seeking an Office Coordinator for FPG Surgical Services in Hialeah, FL. You will function as a key member of the administration team, handling daily practice tasks and supporting the Practice Manager.

The role emphasizes surgical scheduling, patient communication, billing processes, and coordination with front desk staff. Bilingual English/Spanish is preferred to enhance patient service.