Surgical Admin Coordinator: Scheduling & Patient Access

4100 Newton-Wellesley Hospital; Newton Lower Falls (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

4100 Newton-Wellesley Hospital is seeking an experienced Surgical Coordinators/Administrative Assistant to support our surgical operations and outpatient practices on site. You will be the front-line contact for patients, providers, and staff, ensuring a seamless patient experience and efficient daily operations.

Responsibilities include scheduling, referrals, insurance verifications, calendar management, and coordinating meetings.

Qualifications

• High School graduate or equivalent required.
• Associate's degree preferred.
• Experience in an administrative role, preferably in a healthcare setting 5-7 years required.
• Experience supporting senior-level staff 1-2 years preferred.
• Surgical Coordination experience highly preferred.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage phone calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.
• Manage provider schedules, appointments, meetings, and travel arrangements.
• Prepare, review, and maintain reports, presentations, correspondence, and other documents.
• Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.
• Serve as a liaison between providers, staff, patients, and external stakeholders.
• Organize and maintain electronic and physical records.
• Oversee office supply inventory and coordinate equipment maintenance and IT support needs.
• Assist with the planning and execution of projects, events, and departmental initiatives.
• Monitor project timelines and help ensure deadlines are met.

Skills

Administrative experience

Surgical coordination experience

Education

Associate's degree preferred

Job description

4100 Newton-Wellesley Hospital is seeking an experienced Surgical Coordinators/Administrative Assistant to support our surgical operations and outpatient practices on site. You will be the front-line contact for patients, providers, and staff, ensuring a seamless patient experience and efficient daily operations.

Responsibilities include scheduling, referrals, insurance verifications, calendar management, and coordinating meetings.